CHA Everett Care Center
Mental Health • Everett, MA
About
CHA Everett Care Center in Everett, MA offers family medicine, primary care, pediatrics, mental health and substance use services, nutrition, lab and pathology, and sexual and reproductive health. The center serves people of all ages and provides both in-person and virtual visits, with same-day sick visit options available through MyChart.
Clinic Type
Mental Health
Address
391 Broadway
Phone
617-394-7702
HIM3@CHAlliacne.org
Opening Hours
Televisits | In-person M-Th: 8:00 am - 5:00 pm F: 9:00 am - 5:00 pm; Phone Hours: Monday - Thursday: 8:00 am - 5:00 pm Friday: 9:00 am - 5:00 pm
Telehealth
Televisits
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at CHA Everett Care Center?
Family Medicine, Lab & Pathology, Mental Health and Substance Use, Nutrition, Pediatrics, Primary Care, Sexual and Reproductive Health.
Just call your clinic or provider directly. You can also contact us in MyCHArt.
For Primary Care, please call 617-665-1305 between 8:30 AM - 5 PM. Or, you can call one of our primary care centers directly.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc: 4.92 out of 5 stars (36 reviews)
- Vymaps: Low (individual reports) (7 reviews)
Patients praise
- Some patients report positive experiences with specific doctors and medical staff
- Leapfrog ratings indicate high performance in hand hygiene practices
- Some experiences in the emergency department were reported as efficient with prompt care
- CHA employs formal mechanisms for patient feedback and engagement through Patient and Family Advisory Councils (PFAC)
Common complaints
- Difficulties scheduling appointments and long hold times on the phone
- Reports of rude or unprofessional front desk and administrative staff
- Concerns regarding facility cleanliness and maintenance
- Communication issues between staff and patients, including feeling dismissed or ignored
- Complaints about long wait times and perceived lack of urgency
"I’ve gone here literally my whole life... but to schedule a simple appointment related to an infection I had to call three times and wait on hold for over 40 minutes..."
— LocalityBiz User Review"The staff is always been very very good to me period the only time you seem to get educated as one people go when they're intoxicated or drunk or drugged..."
— Vymaps User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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