Family Medicine in Erie, PA - ProviderMatch - Find a UPMC Provider

Family Medicine • Erie, PA

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About

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Clinic Type

Family Medicine

Address

5241 Buffalo Road, Erie, PA 165101?

Phone

1-800-533-8762

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://providers.upmc.com/specialty/Family%20Medicine/near/Erie%2C%20PA?page=1

Services Offered

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Team

Alyssa C. Olson — CRNP
Kristan Chilcott — PA-C
Robert W. Geiger — DO
James A. Gade — DO
Craig T. Johnston, Jr. — DO
Philip M. Cacchione — DO
Christine (Brown) Agnello — MD
Rebbecca Leann Hertel — DO
Madison Wainwright — PA-C
Anne B. Mitchell — PA-C
Cary R. Peterson — DO
Jennifer Lynne Colton — DO

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

UPMC ProviderMatch (Dr. Gary L. Neer): 4.9/5 (327 ratings, 96 reviews)
UPMC ProviderMatch (Dr. Herbert John Morrow III): 5/5 (317 ratings, 121 reviews)
UPMC ProviderMatch (Dr. Christine Agnello): 4.9/5 (662 ratings, 212 reviews)
UPMC ProviderMatch (Dr. Anne-Marie Liszka): 4.9/5 (277 ratings, 61 reviews)
UPMC ProviderMatch (Dr. Erin E. Shaffer): 4.8/5 (271 ratings, 72 reviews)
UPMC ProviderMatch (Dr. Christie J. Ray): 4.9/5 (283 ratings, 84 reviews)

Patients praise

many individual family medicine providers are highly rated for being attentive, compassionate, and knowledgeable
patients appreciate doctors who take time to listen and thoroughly explain health concerns
strong patient loyalty and long-term relationships with specific primary care physicians in the UPMC network

Common complaints

reports of dismissive or rushed communication from some providers
difficulties with administrative tasks such as medication refills, scheduling, and phone communication
patient concerns regarding continuity of care and abrupt changes in treatment plans
complaints about specific clinic staff interactions and office management policies

"Dr Neer is a great doctor-- listens to your issues , analyses, and discusses solutions. Very professional and knowledgeable."

— UPMC ProviderMatch (Dr. Gary L. Neer)

"I wish the scale went higher than 5 because Dr. Morrow is a 10!! He has never rushed me through an appointment or made me feel like I was wasting his time."

— UPMC ProviderMatch (Dr. Herbert John Morrow III)

"Staff is very rude. Impossible to get medication re-fills promptly and/correctly. Long on hold waits which then times out and disconnects you."

— LocalityBiz (UPMC Hamot Primary Care Network)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.