Frederick Health

Radiology • Emmitsburg, MD • Multiple imaging facilities within Frederick Health system and affiliated sites locations

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About

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Clinic Type

Radiology

Address

Frederick Health Hospital and Frederick Health Imaging locations (Imaging Medical Office Buildings and affiliated centers)

Phone

888-601-0943

Email

help@pocket.health

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.frederickhealth.org/services/imaging/

Services Offered

Imaging
Radiology
Diagnostic imaging
Medical imaging services

Technology & Equipment

Medical imaging technology
PocketHealth patient portal
Community Radiology Associates partnership

Insurance & Payment

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Languages Spoken

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FAQs

What imaging services are provided?

Imaging services are provided at Community Radiology Associates and Frederick Health; imaging is available at Frederick Health Hospital and Urgent Care locations.

Where are the imaging facilities located?

Frederick Health Crestwood (Imaging Medical Office Building) 7211 Bank Ct, Suite 100, Frederick, MD 21703; Frederick Health Rose Hill (Imaging Medical Office Building) 1562 Opossumtown Pike, Frederick, MD 21702; Frederick Imaging Center 67 Thomas Johnson Dr.; Mt. Airy Health & Wellness Pavilion 504 E Ridgeville Blvd, Mt. Airy; other locations include Toll House, Brunswick, Emmitsburg, Urbana.

Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/Google (Frederick Health Emmitsburg): 3.7/5 stars (45 reviews)
Birdeye/Google (Community Radiology Associates - Rose Hill): 4.8/5 stars (2,894 reviews)
Community Radiology Associates - Frederick Open MRI: 4.7/5 stars (66 reviews (Birdeye/Google))
Yelp (Community Radiology Associates - Frederick): 1.8/5 stars (25 reviews)

Patients praise

High volume of positive reviews for certain imaging centers regarding professional staff and facility quality
Some providers highly regarded by patients for their expertise and attentiveness
Convenience of walk-in options for specific services like X-rays

Common complaints

Billing and payment frustrations, including long refund times and confusion over charges
Reports of slow service and long wait times for appointments and results
Concerns regarding equipment reliability and accuracy of results delivered to patients
Staff communication issues in some departments

"Long ER wait times. The CT scan machine does not work... The report only came back showing half of her jaw because the machine broke and they still charged me!"

— Patient review on Birdeye

"Horrible to deal with. During one of my appointments they gave me someone else's results that were terrible... they processed money on my HSA and will now take 30 days to refund the payment."

— Patient review on Birdeye

"This facility is a true gem. The staff who works here from front desk to provider are truly the best... Dr Natalie Lowery is the best primary care provider I've had in the past 25+ years."

— Patient review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.