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Pediatric primary care clinic - Hugo - Children's Minnesota, Ely

Pediatric primary care clinic - Hugo - Children's Minnesota

Pediatrics • Ely, MN • Since 1924

About

- Children's Minnesota operates a pediatric health system with locations in Minnesota, including primary and specialty care clinics. - The user query points to a pediatric primary care clinic in Hugo (near Ely) operated by Children's Minnesota. The organization runs multiple primary care clinics and specialty services across the region, plus two hospitals (St. Paul and Minneapolis) and 12 primary/specialty clinics overall. - For specific Hugo/Ely clinic details (address, hours, providers, appointment scheduling), please check the Children's Minnesota website or contact their main line, as the provided highlights do not list a Hugo-specific clinic.

Clinic Type

Pediatrics

Address

14701 Victor Hugo Blvd., Hugo, MN 55038

Phone

651-426-1141

Email

bereavement@childrensMN.org

Opening Hours

Monday – Friday: 8 a.m. to 5 p.m.

Emergency Care

No dedicated urgent care; offers same-day appointments for illnesses and injuries that can’t wait

Services Offered

  • pediatric primary care
  • preventive care
  • treat common childhood illnesses
  • same-day appointments
  • long-term relationships with families
  • care for birth through young adulthood

Team

  • Krystal Werner — APRN CPNP-

Insurance & Payment

—

online bill pay, Pay your bill online using our secure payment portal, Pay your bill in person at the clinic, Mail your payment to: Children’s ECW Business Office PO Box 860094 Minneapolis, MN 55489-0094, Pay by phone: 952-992-5560 (toll-free 1-888-803-2041)

Languages Spoken

—

FAQs

Do you offer urgent care?

No, but same-day appointments are available for new and current patients.

How can I access patient records or request access for patients under 18?

Sign in online or ask clinic staff; enrollment by calling Health Information Management at 612‑813‑6216.

Are new patients aged 18+ accepted?

Children’s Minnesota and Partners in Pediatrics primary care clinics are no longer accepting new patients aged 18+. Existing patients may continue care through age 22 and then transition to adult care.

How can I pay my clinic bill online?

Use the secure online payment portal.

Does this clinic offer urgent care?

No, Children’s Minnesota Primary Care Clinic – Hugo does not offer urgent care. However, we do offer same-day appointments for new and current patients, which is a level of care that provides many of the same services as urgent care.

What conditions do you treat?

Ear pain, eye/nose/throat issues, acute asthma, urinary tract infection, sinus infection, and other common pediatric concerns.

What should I bring to my visit?

Your insurance card, Photo ID, and payment for any applicable co-pay (collected at the time of service).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Children's Minnesota official provider profiles (via NRC Health): 4.7-4.9 out of 5 stars (provider-specific) (30+ ratings per provider (system requirement))

Patients praise

  • Compassionate and attentive care from providers and nurses
  • Informative and educational approach to patient care
  • Convenient appointment availability and effective follow-up communication
  • Providers who listen to and respect parental concerns

Common complaints

  • Frustration with phone triage and scheduling systems
  • Concerns regarding provider communication (e.g., questions not answered, feeling rushed)
  • Occasional disagreement with clinical/educational topics addressed during visits

"Our 3 kids have received the best care here. We love this clinic!"

— LocalityBiz review of Children's Minnesota Primary Care Clinic – Hugo

"Dr. Zimny did a wonderful job listening to my concerns and proceeding with imaging. This helped to discover something very rare and serious in my child. I'm very grateful for her excellent, skilled & compassionate work."

— Children's Minnesota provider profile for Dr. Laura Redman Zimny

"Nurses and doctors are fantastic, however after switching to the new Children's system, the triage line is terrible. They don't take the time to listen to concerns, and instead tell you information you could have found out if you did a google search."

— LocalityBiz review of Children's Minnesota Primary Care Clinic – Hugo

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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