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Aptiva Health, Elizabethtown

Aptiva Health

Sports Medicine • Elizabethtown, KY • 1 (Elizabethtown) locations

About

Aptiva Health is an independent orthopedic, spine, and sports medicine clinic in Elizabethtown, Kentucky, serving the Fort Knox military community and surrounding counties. The clinic offers orthopedic and spine surgery, sports medicine, physical therapy, on-site digital X-ray, concussion testing, and durable medical equipment, with same-day appointments available and no referral required for most patients. Aptiva accepts TRICARE, VA, Humana Military, major commercial insurance plans, Medicare, workers' compensation, and auto insurance.

Clinic Type

Sports Medicine

Address

529 Westport Road, Suite 2, Elizabethtown, KY 42701

Phone

270-506-4888

Email

info@aptivahealth.com

Opening Hours

Monday–Friday, 8:00 AM – 5:00 PM

Telehealth

Available

Services Offered

  • Orthopedic
  • Spine
  • Sports Medicine
  • Physical Therapy
  • Imaging
  • Concussion/CSMI
  • On-site digital X-ray
  • Durable Medical Equipment
  • Same-day appointments
  • Non-hospital affiliated orthopedics
  • Military medicine support (TRICARE VA Humana)
  • New patient scheduling without referral
  • No hospital facility fees
  • Transparent pricing

Technology & Equipment

  • On-site digital X-ray
  • Physical therapy program planning
  • Durable medical equipment on-site

Team

  • J. Steve Smith, Board-certified — MD Director of Orthopedics & Sports Medicine

Insurance & Payment

  • TRICARE
  • VA
  • Humana Military
  • Anthem
  • Aetna
  • Cigna
  • Humana
  • United Healthcare
  • SIHO
  • Medicare
  • Workers' compensation
  • Auto insurance
  • Cash-pay options
  • UnitedHealthcare

Accepts TRICARE, VA, Humana Military; also major commercial plans including Anthem, Aetna, Cigna, Humana, UnitedHealthcare, SIHO; Medicare, workers' compensation, auto insurance; cash-pay options

Cash, Insurance, Medicare, Workers' compensation, Auto insurance, Cash-pay options, Cash pay, Credit/debit, Online payment (Streamline)

Languages Spoken

  • English

Pricing

  • No hospital facility fees
  • Pricing is transparent

Current Offers

Direct scheduling for new orthopedic/spine evaluations

FAQs

Do I need a referral for an orthopedic or spine evaluation?

No referral is required in most cases.

What are the hours at Aptiva Health Elizabethtown?

Aptiva Health Elizabethtown is open Monday through Friday from 8:00 AM to 5:00 PM. Same-day appointments are routinely available for orthopedic, spine, and sports injuries.

Does Aptiva Health Elizabethtown accept TRICARE and military insurance?

Aptiva Health Elizabethtown serves the Fort Knox military community and accepts TRICARE as well as VA and Humana Military coverage, in addition to major commercial plans including Anthem, Aetna, Cigna, Humana, United Healthcare, and SIHO. We also accept Medicare, workers' compensation, and auto insurance, and offer cash-pay options.

Do I need a referral to be seen at Aptiva Health Elizabethtown?

No referral is required. New patients can schedule directly with our office, and most insurance plans do not require a referral for an orthopedic or spine evaluation.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Hardin Orthopedics & Sports Medicine (via Birdeye): 4.5/5 stars (based on 36 reviews) (36 reviews)
  • Dr. Daniel R. Bachman (Norton Healthcare): 4.8/5 stars (based on 52 ratings and 12 reviews) (12 reviews (52 ratings))
  • Dr. Victor J. Kremser (Norton Healthcare): 4.9/5 stars (based on 176 ratings and 65 reviews) (65 reviews (176 ratings))

Patients praise

  • friendly, helpful, and knowledgeable staff
  • efficient and timely office visits
  • professional and clear communication from providers
  • patient-focused care and positive clinical outcomes

Common complaints

  • occasional mentions of long surveys for new patients
  • reports of needing earlier specialist access than typical providers could offer

"Great doctors! My daughter has always received the best care!"

— Hardin Orthopedics & Sports Medicine patient review

"I now feel like I am receiving the best advice and care from Dr Kremser. He is very professional and explains every thing very clearly."

— Dr. Victor J. Kremser patient review

"Very knowledgeable of his field, answered all questions and concerns we had"

— Dr. Daniel R. Bachman patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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