Norton Neuroscience Institute
Neurology • Elizabethtown, KY • Since 1886
About
Norton Neuroscience Institute (part of Norton Healthcare) serves the Louisville and Southern Indiana region, with a focus on brain and nervous system care. While Norton Healthcare operates 40+ clinics and 6 hospitals in and around Louisville, the provided materials show Norton as a nonprofit health system headquartered in Louisville, Kentucky, with extensive cardiovascular, oncology, women’s, and pediatric services. The specific Elizabethtown, KY location (Norton Neuroscience Institute) is not detailed in the highlights you provided.
Clinic Type
Neurology
Address
Norton Healthcare Elizabethtown location
Phone
(502) 479-6300 or (800) 874-3979
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
self-pay, copays/fees due at time of service, contact Norton Healthcare customer service for payment options (502) 479-6300 or (800) 874-3979)
Languages Spoken
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Pricing
FAQs
What is the typical cost of a neurology visit at Norton Neuroscience Institute - Elizabethtown?
The cost for a self-pay visit typically ranges from $100 to $250, with copays varying by insurance plan and possible additional charges for labs or X-rays.
What if I don't have insurance?
Copays or fees are typically due at the time of service. If you have insurance, your copay amount will depend on your plan. For self-pay patients, the cost of a visit typically ranges from $100 to $250, depending on the services provided. There may be additional charges for services such as lab tests or X-rays.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Norton Healthcare ProviderMatch (Dr. John E. Harpring): 4.4/5 stars (233 ratings, 37 reviews)
- Norton Healthcare ProviderMatch (Dr. Christopher B. Shields): 4.6/5 stars (199 ratings, 53 reviews)
- Norton Healthcare ProviderMatch (Elizabeth D. Venegas, APRN): 4.9/5 stars (167 ratings, 48 reviews)
Patients praise
- Patients frequently praise the medical expertise and professionalism of specific providers like Dr. Harpring, Dr. Shields, and Elizabeth Venegas, APRN
- Many patients report feeling listened to, valued, and well-informed about their treatment plans and conditions
- Staff members are often described as friendly, helpful, and efficient in administrative interactions
- High ratings for individual providers on the Norton Healthcare provider match platform
Common complaints
- Dissatisfaction with billing and customer service responsiveness
- Concerns regarding telehealth system reliability and appointments being marked as no-show incorrectly
- Occasional reports of poor bedside manner or communication issues with specific providers
- Broader organizational complaints about Norton Healthcare including billing transparency and unresolved issues
"This was the first time that I have ever had a physician listened to my concerns, addressed the issues with my back and made me feel like there is hope for my situation. It was well worth the drive from Elizabethtown..."
— Patient review for Elizabeth D. Venegas, APRN on Norton Healthcare platform"The telehealth feature is a disaster! I was marked as a no show when i was logged on... My rating in no way should reflect the providers or their staff, but only my disappointment in the MyChart system!"
— User review of Norton Neuroscience Institute (LocalityBiz)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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