Nephrology Associates of Northern Illinois and Indiana

Patients praise

• Highly skilled and knowledgeable medical professionals who explain treatment plans clearly
• Professional, courteous, and efficient staff in many practices
• Effective results and positive surgical outcomes for many patients
• Good accessibility and ability to get appointments on short notice at some locations

Common complaints

• Billing and insurance issues, including unexpected out-of-network charges and insurance denial due to paperwork errors
• Long wait times and unprofessional front-office staff behavior (e.g., gossiping, ignoring calls)
• Perceived poor bedside manner, lack of care, and dismissive attitudes from some medical providers
• Concerns regarding over-diagnosis or unnecessary procedures