Family Medical Center in El Dorado
Urgent Care • El Dorado, AR • 1 location at 620 W. Grove St., El Dorado, AR 71730 (Grove Medical Complex Second Floor) locations
About
Family Medical Center in El Dorado is a UAMS Health primary care clinic in El Dorado, Arkansas, serving patients of all ages from pediatric to senior care. The clinic offers immunizations, minor office surgical procedures, on-site diagnostic services, and telemedicine visits, along with access to a patient portal for prescription refills and appointment scheduling.
Clinic Type
Urgent Care
Address
620 W. Grove St., Grove Medical Complex, Second Floor, Suite 202, El Dorado, AR 71730
Phone
870-639-9939
advancement@uams.edu
Opening Hours
Monday–Friday 7:30 a.m. – Noon; 12:30 p.m. – 5:00 p.m.; Saturday and Sunday Closed
Telehealth
Virtual visits and phone visits available for existing patients only
Emergency Care
If you are in need of urgent or emergency care, call 911 or go to your nearest emergency department
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Co-pays and deductibles due at check-in, Billing/price transparency available, Telemedicine payments via MyChart (pay bills)
Languages Spoken
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Pricing
Current Offers
First Visit/Appointment Process
FAQs
What services are offered at the Family Medical Center in El Dorado?
Primary care for all ages; immunizations; on-site diagnostic and support services; minor office surgical procedures; telemedicine/virtual visits.
How do I schedule or check in for an appointment?
Call 870-639-9939; check in 15 minutes before appointment; bring necessary information and insurance details.
What are the first appointment check-in requirements?
For your first appointment, please check in 15 minutes before your appointment time. We will need to verify your insurance, have your photo ID and insurance card, your date of birth, address, a working phone number, and an email, if you have one.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- UAMS Health (Dr. C'Asia James): 4.8/5 (49 ratings) (49)
- UAMS Health (Suzanne Herring, CNP): 4.6/5 (109 ratings) (109)
Patients praise
- Professional and thorough care
- Staff are described as courteous and helpful
- Strong patient communication and listening skills reported for specific providers
- Convenient online registration and appointment booking via MyChart
Common complaints
- Difficulty in having concerns fully understood by providers
- Communication gaps between patients and doctors
- Delays in processing online paperwork/information
"My visit made me feel like I was wanted there everyone was very courteous and listened very well."
— UAMS Health Patient Review"Just Wish She Or Any Dr Could Understand What The Patient Is Saying And Just Try And See If We Can Come To An Agreement."
— UAMS Health Patient Review"First time I've seen this provider, & she was great, listened to everything, and very helpful. Would recommend."
— UAMS Health Patient ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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