Family Medical Center in El Dorado

Hospital Medicine • El Dorado, AR • 1 clinic in El Dorado locations

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About

Family Medical Center in El Dorado is a UAMS Health clinic in El Dorado, Arkansas, providing primary care for patients of all ages, including pediatric and adult care. The clinic offers immunizations, telemedicine and phone visits, minor office surgical procedures, and on-site lab and diagnostic services, with hours Monday–Friday 7:30 a.m.–noon and 12:30–5 p.m.

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Clinic Type

Hospital Medicine

Address

620 W. Grove St. Grove Medical Complex, Second Floor, Suite 202, El Dorado, AR 71730

Phone

870-639-9939

Email

advancement@uams.edu

Opening Hours

Monday 7:30 a.m. – Noon 12:30 – 5 p.m. Tuesday 7:30 a.m. – Noon 12:30 – 5 p.m. Wednesday 7:30 a.m. – Noon 12:30 – 5 p.m. Thursday 7:30 a.m. – Noon 12:30 – 5 p.m. Friday 7:30 a.m. – Noon 12:30 – 5 p.m. Saturday Closed Sunday Closed

Website

https://uamshealth.com/location/fmc-el-dorado/

Telehealth

Available (virtual visits)

Emergency Care

If you are in need of urgent or emergency care, call 911 or go to your nearest emergency department at your local hospital.

Services Offered

Primary care
pediatric care
adult immunizations
pediatric immunizations
telemedicine/virtual visits
phone visits
office minor surgical procedures
lab and diagnostic on site
bill pay / MyChart access
pre-registration for visits

Team

Jacquelene C. Childs, M.D. — M.D. Family Medicine Physician
Martha Garrett-Shaver, M.D. — M.D. Family Medicine Physician
Suzanne Herring, CNP — CNP Family Nurse Practitioner
C'Asia James, M.D. — M.D. Family Medicine Physician

Insurance & Payment

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co-payments and deductibles due at check-in, MyChart/pay bills online

Languages Spoken

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FAQs

What are the appointment hours?

Monday–Friday 7:30 a.m. – Noon, 12:30 – 5 p.m.; Saturday and Sunday closed.

How do I refill a prescription?

Ask your pharmacy to send an eScribe request to our clinic, or you can request a refill during your appointment. If you filled at the UAMS Health Outpatient Pharmacy, you can refill online via MyChart.

Is telemedicine available?

Yes, telemedicine and phone visits are offered; call 870-639-9939 to schedule.

Where do I check in for my first appointment?

Check in 15 minutes before your appointment time; bring photo ID, insurance card, medications list, and any medical records.

What services are provided on-site?

Primary care, pediatric and adult care, minor office procedures, immunizations, on-site diagnostics and support services.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD and Birdeye: No specific aggregate ratings found for the clinic as a whole on major platforms (0)
Healthgrades (specifically for Dr. Robert Watson II): 4.6 out of 5 stars (12)

Patients praise

Physicians are described as caring and knowledgeable
Friendly and efficient staff reported by some patients
Positive long-term patient experiences reported for specific providers at the center

Common complaints

General complaints regarding UAMS as a larger health system (e.g., ER wait times, specific specialist experiences in Little Rock) are sometimes conflated with the El Dorado clinic in online reviews
Reports of long wait times for appointments in some areas of the wider health system

"I've been a patient for years, very good care. No long waits. Amazing place. Amazing people."

— Facebook user comment regarding UAMS Health Family Medical Center El Dorado

"He is a caring and knowledgeable Dr. The staff is friendly and efficient. I would recommend seeing him for any reason."

— Healthgrades review for Dr. Robert Watson II at the El Dorado location

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.