Family Medical Center in El Dorado

Acupuncture • El Dorado, AR

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About

Family Medical Center in El Dorado is a UAMS Health clinic in El Dorado, Arkansas, providing primary care for patients of all ages, including pediatric and adult care. The clinic offers routine immunizations, telemedicine visits, minor office procedures, and diagnostic services on site, with access to a patient portal for appointments and prescription refills.

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Clinic Type

Acupuncture

Address

620 W. Grove St. Grove Medical Complex, Second Floor, Suite 202, El Dorado, AR 71730

Phone

870-639-9939

Email

advancement@uams.edu

Opening Hours

Monday 7:30 a.m. – Noon 12:30 – 5 p.m. Tuesday 7:30 a.m. – Noon 12:30 – 5 p.m. Wednesday 7:30 a.m. – Noon 12:30 – 5 p.m. Thursday 7:30 a.m. – Noon 12:30 – 5 p.m. Friday 7:30 a.m. – Noon 12:30 – 5 p.m. Saturday Closed Sunday Closed

Website

https://uamshealth.com/location/fmc-el-dorado/

Telehealth

Available (telemedicine visits for existing patients; call 870-639-9939 to schedule)

Emergency Care

If you are in need of urgent or emergency care, call 911 or go to your nearest emergency department at your local hospital.

Services Offered

Primary care
Pediatric care
Adult immunizations
Pediatric immunizations
Telemedicine
In-clinic minor procedures
MyChart patient portal
Pre-registration for visits
Billing/price transparency

Team

Jacquelene C. Childs, Family Medicine Physician — M.D.
Martha Garrett-Shaver, Family Medicine Physician — M.D.
Suzanne Herring, Family Nurse Practitioner — C.N.P.
C'Asia James, Family Medicine Physician — M.D.

Insurance & Payment

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Co-pays, Deductibles, Telemedicine payments, In-person payments

Languages Spoken

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FAQs

What are the contact details for appointments?

General Information and Appointments 870-639-9939; Fax 870-639-9914

For your first appointment, what should you bring and check in time?

Your photo ID, insurance card, a list of medications, and any medical records. Check in 15 minutes before your appointment.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: No specific aggregated facility rating available (0 reviews on Birdeye)
Healthgrades (for Dr. Robert Watson II): 4.6/5 stars (12 reviews)
LocalityBiz (for Dr. Jacquelene C. Childs): 5/5 stars (1 review)

Patients praise

Positive experiences reported for individual physicians affiliated with the center
Staff described as caring, knowledgeable, and efficient in individual provider reviews

Common complaints

General lack of specific facility-wide reviews in centralized platforms
Anecdotal complaints regarding wait times and staff interactions associated with broader UAMS systems in some online forums

"He is a caring and knowledgeable Dr. The staff is friendly and efficient. I would recommend seeing him for any reason."

— Healthgrades review for Dr. Robert Watson II

"She is very focused on your concerns. I would definitely recommend her!"

— LocalityBiz review for Dr. Jacquelene C. Childs

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.