Heartland Family Dental Care
Dental • Effingham, IL
About
Heartland Family Dental Care in Effingham, Illinois offers preventive care, cosmetic dentistry, Invisalign, restorative dentistry, sedation dentistry, dentures, root canal treatment, bridges, and general dentistry. The practice uses several methods for alleviating dental anxiety to make visits comfortable and pain-free. Led by dentists Alison D Conant, DMD and Alyssa A Phinney, DMD, the team provides personalized care solutions.
Clinic Type
Dental
Address
1379 N Outer Belt W, Effingham, IL 62401
Phone
(217) 540-5000
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Opening Hours
## Our Hours
Services Offered
Technology & Equipment
Team
Insurance & Payment
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New Patient Paperwork, Appointment FAQs, Payment Options
Languages Spoken
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FAQs
What to expect from your first visit?
Finding a new dental office can often be a challenge. We are here to help. Learn more about what to expect from your first visit to our dental office.
Are there anxiety-reduction options?
We use several methods for alleviating dental anxiety and are here to make your visit as comfortable and pain-free as possible.
New Patient Paperwork
New Patient Paperwork
Appointment FAQs
Appointment FAQs
Payment Options
Payment Options
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (aggregating Google reviews): 4.8 out of 5 stars (1,158 reviews)
- Facebook: 96% recommend (70 reviews)
Patients praise
- Professional and kind staff interactions
- High volume of generally favorable patient reviews across major platforms
Common complaints
- Questions regarding billing and financial practices
- Concerns about over-treatment or aggressive treatment recommendations
- Perceived lack of listening to patient preferences or concerns
- Issues with communication and service coordination
"STAY AWAY! Their hygienists are paid commission on their services... I was then told that on my next visit they wanted to do a descaling and a light therapy... Then on the following two visits they would repair the 9 surface cavities."
— Birdeye User Review"Their billing practices are very questionable. I had an extraction last year and I was told that my portion as a little less than $600. To which I paid in Full ..."
— Better Business Bureau (BBB) Complaint"What work they did was good However I don't feel like they listened to what I wanted. I really wanted to keep my teeth but I felt like they only wanted to ..."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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