SIHF Healthcare
Chronic Condition Care • East Saint Louis, IL
About
SIHF Healthcare in East St. Louis, Illinois operates multiple locations offering primary care, family medicine, pediatrics, behavioral health, cardiology, and vaccination services. The organization functions as a Patient-Centered Medical Home delivering comprehensive, integrated healthcare with a sliding fee scale to ensure access regardless of ability to pay.
Clinic Type
Chronic Condition Care
Address
East St. Louis, IL 62201
Phone
618-274-9105 (Internal/Family Medicine)
Managerbpatrick@sihf.org
Opening Hours
Mon-Fri 8:30 am – 5:00 pm (typical PCMH hours referenced); a.m. office hours listed; see site for exact current hours
Emergency Care
If you have an emergency, call 9-1-1.
Services Offered
Team
Insurance & Payment
—
SmartPay financing, Medicate Pharmacy hours listed, insurance accepted (general)
Financing: SmartPay financing; financial assistance (as referenced)
Languages Spoken
FAQs
What is SIHF Healthcare?
A Patient-Centered Medical Home (PCMH) delivering primary care services.
What are the clinic hours?
Monday through Friday | 8:30am - 5:00pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SeniorAdvice.com: Nathan Health Care Center: 11 reported complaints, 15 total deficiencies (Source: SeniorAdvice.com) (Multiple complaints noted in official reports)
- Tebra (WE CARE Clinic): 5.0/5.0 (59 reviews)
- Better Business Bureau (Southern Illinois Healthcare Foundation): Low volume (1 complaint in 3 years) (1 complaint)
Patients praise
- Appreciation for knowledgeable and respectful individual providers
- Value of comprehensive or one-stop-shop care models
- Positive experiences with specific chronic disease management services
Common complaints
- Difficulty reaching staff or receiving return phone calls
- Long wait times for appointments
- Perceived rudeness or unprofessionalism from administrative and clinical staff
- Issues regarding medical referrals, billing, and insurance processes
- Frustration with management or organization of office operations
"The office seemed as if there was no one in charge, they were unaware that other people there besides themselves, the receptionist was extremely rude chatting with some friend on the phone while I stood there waiting..."
— LocalityBiz (Review of Oak Street Health)"My son is currently in the mental health program at this facility. He has a caseworker who does not return any of my phone calls. She does not know the status of my son..."
— LocalityBiz (Review of Comprehensive Behavioral Health Center)"I love seeing Jewel Radford. She always listen to what I have to say as well as gives the best care."
— Tebra (Review of WE CARE Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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