Arthritis and Rheumatology Center, PC

Rheumatology • East Point, GA • Since 2013

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About

Arthritis & Rheumatology Center PC (ARC) is a private medical practice specializing in rheumatology, founded in 2013 by Dr. Jatin Patel. It operates 3 offices in Georgia (Roswell HQ, Woodstock, and Woodstock Parkbrooke location) and serves the Atlanta metro area with outpatient rheumatology care. offices, diverse services in rheumatologic diseases, contact emails and phone numbers available. Note: The East Point location is not listed among ARC’s current offices in the provided information.

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Clinic Type

Rheumatology

Address

11731 Pointe Place Roswell, GA 30076

Phone

770-284-3150

Email

Clinical.trials@arcenterpc.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://arcenterpc.com/

Services Offered

Rheumatology
Arthritis diagnosis and treatment
In-office infusion services
Patient portal access

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.7 out of 5 stars (146 reviews (Lawrenceville location))
Birdeye: 4.6 out of 5 stars (193 reviews (Roswell location))

Patients praise

physicians are frequently praised for being knowledgeable, compassionate, and attentive
many patients feel heard and valued by the clinical providers
appreciation for comprehensive, one-stop medical services in some locations
some staff members recognized as helpful and efficient

Common complaints

reports of unprofessional, rude, or inconsistent administrative staff
complaints about billing, insurance communication, and high up-front costs
concerns regarding high staff turnover and lack of follow-up/communication
reports of long wait times and scheduling issues
clinical concerns including infusion process issues and communication gaps regarding side effects
legal/regulatory settlement related to False Claims Act and infusion service practices

"Dr. Kim and his team are truly exceptional... he genuinely cared about how she was feeling, listened to her concerns, paid attention to side effects, and motivated her to keep moving even when she was in pain."

— Birdeye (Reviewer)

"I have had a disastrous time recently with this office... The office canceled my appointment then refused to talk to me except by phone and it wasn't with a medical individual. I have never been treated so badly in my life by a doctor office."

— LocalityBiz (Reviewer)

"This review is strictly for the surprising level of unprofessionalism from the front desk staff, not the doctors. I can't comment on medical staff because I didn't get a chance to even meet them."

— LocalityBiz (Reviewer)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Decatur Office - Arthritis and Rheumatology Center, PC — Mar 2, 2026
Arthritis & Rheumatology Center settles $2.18 million false claims case over infusion practices | GA News News Gazette — Jan 29, 2026
Arthritis & Rheumatology Center PC Explores the Role of Infusion Therapy in Advancing Rheumatology Care - Atlanta Wire — Feb 6, 2026
Arthritis & Rheumatology Center to pay $2.18M to settle case - Atlanta Business Chronicle — Jan 30, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.