Primary Care
Internal Medicine • East Haven, CT
Clinic Type
Internal Medicine
Address
—
Phone
+8606503848
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Family Practice & Internal Medicine of New Haven County): 1.0 out of 5 stars (3 reviews)
- WebMD (Dr. David Riccio): 4.5 out of 5 stars (19 ratings)
- WebMD (Dr. Paul Di Capua): 5.0 out of 5 stars (6 ratings)
- WebMD (Sandra Byrnes, NP): 3.5 out of 5 stars (6 ratings (5 reviews))
Patients praise
- Knowledgeable, compassionate, and attentive doctors
- Prompt and efficient care in certain practices
- Accessible communication, including phone availability for test results
- Supportive and friendly staff in well-regarded offices
- Thorough medical evaluations and clear explanations of treatments
Common complaints
- Long wait times in waiting rooms and exam rooms
- Disorganized or unprofessional administrative staff
- Unexpected billing issues or charges for services not requested/needed
- Rudeness or poor communication from some healthcare providers
- Lack of communication regarding staff changes or provider availability
"Went for an annual physical.. got a $175 bill??? said they did all these things beyond a physical (lies) and wont fix the coding."
— Healthgrades User Review"It is so nice to 1. see the same person every visit, 2. be able to speak with my Dr. when necessary and as mentioned, before, 3. get a personal phone call to discuss test results 24/7."
— RateMDs User Review (Dr. Mark S. Kasper)"I waited just over 3 hours in there before I asked when I would be seen. The lady told me no virtual doctors would accept the call / visit."
— LocalityBiz User Review (DOCS Urgent Care & Primary Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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