Prime HealthCare

Internal Medicine • East Hartford, CT

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About

Prime Healthcare, PC is a Connecticut-based medical practice offering primary and specialty care. The East Hartford Internal Medicine Office is part of Prime Healthcare, PC, which operates 3 offices in the U.S. (headquartered in Wethersfield, CT) and employs about 14 staff. They provide primary and specialty medical services and emphasize compassionate care. Notable details: public-private healthcare group with a focus on patient safety and recognition by Leapfrog Group in 2024–2025. For East Hartford-specific contact or visit details, consider reaching out via the listed CT phone numbers or visiting primehc.com.

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Clinic Type

Internal Medicine

Address

East Hartford Internal Medicine Office, East Hartford, CT 06108

Phone

(860) 674-8830

Email

privacy@treatspace.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.primehc.com/location/east-hartford-internal-medicine-east-hartford-ct-06108

Services Offered

primary care
neuro musculoskeletal medicine
sleep medicine
endocrinology
gastroenterology
pulmonology
substance abuse services
urology

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD: Not specified (WebMD) (1 review)
Birdeye (Endocrinology specialty): 5.0/5.0 (3 reviews)

Patients praise

Physicians and practitioners are often described as knowledgeable, caring, and thorough
Providers take time to explain information and answer questions
Positive experiences with specific providers such as Dr. Kimmel, Dr. Ortega, and Jeremy Baker

Common complaints

Front desk staff are often unresponsive or rude when answering phones
Difficulty with front desk staff communication and responsiveness
Patient discomfort regarding the presence of a stenographer during medical exams

"Dr. Kimmel is a great doctor, very versed in his line of medicine however the front staff, does not like answering the phones, they take very long to answer and when they do, they are rude like they don’t want to be in the moment"

— Loc8NearMe

"I was delighted by my office visit today. Dr. Ortega and her staff were incredible. As a new patient, I had a very thorough exam. Dr. Ortega was not in a rush at all. She went above and beyond."

— WebMD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.