San Juan Health Partners Family and Specialty Medicine

Family Medicine • Durango, CO

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About

Family and Specialty Medicine in Durango, Colorado offers comprehensive family and specialty medicine services including cardiology and in-office lab testing. Located at 1970 East 3rd Avenue, the clinic provides access to medical specialists with a laboratory draw station open for walk-in services. Dr. Rachel Chaney is accepting new patients.

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Clinic Type

Family Medicine

Address

1970 East 3rd Avenue, Lower Level Suite 1, Durango, CO 81301

Phone

970.444.0260

Email

hospitalcomplaint@dnv.com

Opening Hours

Mon–Thu 7:30 a.m.–5:30 p.m.; Fri 8:30 a.m.–5:00 p.m.

Website

https://www.sanjuanregional.com/durango

Emergency Care

Emergency Care (ER)

Services Offered

Family medicine
Specialty medicine
in-office lab testing
cardiology (in-office reference)

Team

Dr. Rachel Chaney, Dr. — Physician

Insurance & Payment

—

Languages Spoken

English

FAQs

What are the hours of operation?

Hours: Monday through Thursday from 7:30 a.m. to 5:30 p.m., Friday from 8:30 a.m. to 5:00 p.m.

What services are offered at San Juan Health Partners Family and Specialty Medicine in Durango?

Comprehensive family and specialty medicine with access to a variety of medical specialists, including cardiology, as well as in-office lab testing.

How can I book an appointment?

Call 970.444.0260 to book an appointment.

Is the clinic accepting new patients?

Dr. Rachel Chaney is accepting new patients.

Is there a lab draw station available?

Yes, our laboratory draw station is open for walk-in lab services on a first come, first serve basis.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Alison Jackson): 4.7 out of 5 (14)
Healthgrades (Dr. Adam Owens): 3.2 out of 5 (11)
Healthgrades (Dr. John Lavengood): 5.0 out of 5 (10)
Healthgrades (Thomas Janney, NP): 5.0 out of 5
Vitals (Dr. Sonja Shanley): 4.3 out of 5

Patients praise

Compassionate, attentive, and knowledgeable providers
Friendly and organized staff
Efficient appointment scheduling with minimal wait times
Providers who listen, take time with patients, and explain conditions thoroughly

Common complaints

Complaints regarding bedside manner and patient perception of being treated with contempt
Communication issues regarding billing, cancellation fees, and required documentation
Occasional concerns regarding staff responsiveness or prescription processing

"The most compassionate, intelligent, understanding, educated and amazing doctor I and my family had ever had the privilege of receiving care from."

— Healthgrades - Dr. John Lavengood review

"Treats patients with contempt... He will go out of his way to make u look bad w/other Drs If he doesn’t want to treat you even if u do nothing wrong."

— Healthgrades - Dr. Adam Owens review

"Dr. Shanley is hands down the best doctor I have ever seen. I have never had a doctor spend so much time with me, educating me, answering my questions, and listening to my concerns."

— Vitals - Dr. Sonja Shanley review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.