Palm Primary Care
Preventive Medicine • Duncanville, TX
About
Palm Primary Care in Duncanville, TX offers comprehensive primary care services including preventive care, wellness visits, immunizations, routine physicals, health screenings, chronic disease management, medication management, and care coordination. Located at 545 W Wheatland Rd, the clinic serves adults, seniors, and families with personalized, patient-focused healthcare and accepts Medicare, Medicare Advantage, commercial insurance, and ACA marketplace plans.
Clinic Type
Preventive Medicine
Address
Duncanville, TX
Phone
8778322684, tel:(682) 200-6194, tel:866-840-7728
info@palmmedicalcenters.com
Opening Hours
Monday-Thursday: 7:30 AM-4:30 PM; Friday: 7:30 AM-12:00 PM
Telehealth
Healow telehealth available; COVID Self-Checker linked on site
Services Offered
Insurance & Payment
Palm Primary Care – Duncanville accepts a wide range of insurance plans including Medicare Advantage, Traditional Medicare, Medicare Supplement, Commercial plans, and Exchange/Marketplace plans.
Pay Now
Languages Spoken
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FAQs
Book Appointment In Duncanville
If you are looking for a trusted primary care physician in Duncanville, TX, Palm Primary Care is here to help. Our friendly office staff is ready to assist you with scheduling appointments, verifying insurance coverage, and answering any questions you may have.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 4.5/5 (40 ratings) (40)
- Healthgrades: 4.3/5 (51)
- U.S. News & World Report: 5/5 (70)
- U.S. News & World Report: 4/5 (14)
- Oak Street Health: Not specified (49 ratings total)
Patients praise
- Patients frequently praise providers for being thorough, knowledgeable, and caring during visits
- Appreciation for providers who take time to answer questions and explain treatment plans clearly
- Positive remarks regarding staff friendliness and the overall office environment in some locations
- High likelihood of recommendation for specific physicians cited as being friendly and attentive
Common complaints
- Difficulties with clinic administrative processes, including call centers and appointment scheduling
- Concerns regarding professional demeanor, bedside manner, and perceived lack of empathy
- Reports of long wait times and poor communication regarding appointment changes or follow-ups
- Allegations of significant administrative errors impacting patient insurance coverage and access to medications
"She is the worst dr. I’ve ever had in my entire life. She does not care about her patients and is more concerned about insurance and we were treated with no respect."
— Healthgrades Review"She was so thorough that I decided then and there to make her my PCP. Friendly, knowledgeable and kind."
— Oak Street Health Patient Feedback"Ms. Hernandez is good. Oak Street Health is bad. Having a call center is not working. I need to be able to contact the local clinic."
— Oak Street Health Patient FeedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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