Palm Primary Care

Family Medicine • Duncanville, TX • 1 (Duncanville) locations

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About

Palm Primary Care in Duncanville, TX offers comprehensive primary care including preventive care, wellness visits, routine physicals, immunizations, diagnostic testing, and long-term management of chronic conditions. Located at 545 W Wheatland Rd, the clinic provides services through family nurse practitioners and advanced practice registered nurses, with hours Monday-Thursday 7:30 AM-4:30 PM and Friday 7:30 AM-12:00 PM.

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Clinic Type

Family Medicine

Address

545 W Wheatland Rd, Duncanville, TX 75116

Phone

(972) 298-7191

Email

info@palmmedicalcenters.com

Opening Hours

Monday-Thursday: 7:30 AM-4:30 PM; Friday: 7:30 AM-12:00 PM

Website

https://palmprimarycare.com/locations/duncanville/

Telehealth

https://palmprimarycare.com/services/covid-self-checker/

Services Offered

primary care
duncanville clinic
comprehensive primary care
preventive care & wellness
annual wellness visits
routine physicals
immunizations
vaccines
diagnostic testing
lifestyle and nutrition counseling
long-term management of chronic conditions
family nurse practitioner services
advanced practice registered nurse services
care coordination
case management? (inferred from extras)

Team

Charles McWilliams, Advanced Practice Registered Nurse and Family Nurse Practitioner-Certified — APRNP, FNP-C

Insurance & Payment

Medicare Advantage plans
Traditional Medicare plans
Medicare Supplement plans
Commercial insurance plans
Affordable Care Act marketplace plans

From page: "If you have questions about your coverage, please call the clinic. Our team is happy to help verify your benefits before your appointment"

Pay Now (online), insurance, self-pay

Languages Spoken

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FAQs

What are the hours of operation for the Duncanville clinic?

Hours of Operation: Monday-Thursday 7:30 AM-4:30 PM; Friday 7:30 AM-12:00 PM.

Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

US News Doctors (Dr. Brian A. Wiley): 5.0/5 (70 reviews)
Dr. Ashwani Srivastava: 4.5/5 (40 reviews (WebMD))
Dr. Dawn Gonzalez: 4.3/5 (51 reviews (Healthgrades))
T. Garrett Family Health and Wellness Clinic: 4.7/5 (23 reviews (Birdeye))
LaVea Landrum, NP: Not specified (49 ratings) (49 reviews (Oak Street Health))

Patients praise

Doctors and NPs described as kind, caring, and knowledgeable
Staff reported as professional or courteous in specific instances
Patients appreciate thorough medical evaluations and comprehensive care planning
Appreciation for clear communication and availability in multiple languages
Quick and efficient care when appointment processes are navigated successfully

Common complaints

Difficulty with administrative follow-up, referrals, and document processing
Frustration with call centers and inability to reach local clinics directly
Perceived uncaring or dismissive behavior from front-desk staff
Complaints regarding long wait times and appointment scheduling issues
Dissatisfaction with treatment plans (e.g., perceived lack of thoroughness for pain management)

"I met Lavea Landrum at an appointment for my spouse. She was so thorough that I decided then and there to make her my PCP. Friendly, knowledgeable and kind."

— Oak Street Health (LaVea Landrum)

"I would give 0 stars if I could. Dr Garrett was great at my appointment. The issue comes with follow up calls and requests for documents that were needed."

— Birdeye (T. Garrett Family Health and Wellness Clinic)

"Ms. Hernandez is good. Oak Street Health is bad. Having a call center is not working. I need to be able to contact the local clinic."

— Oak Street Health (Arcela Hernandez)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.