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Primary Care in DeSoto, TX, DeSoto

Primary Care in DeSoto, TX

Primary Care • DeSoto, TX • 2 (Baylor Scott & White Family Medical Center - Red Oak; Baylor Scott & White Family Medicine - Cedar Hill) locations

About

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Clinic Type

Primary Care

Address

Baylor Scott & White Family Medical Center - Red Oak; 301 E Ovilla Rd Ste 100, Red Oak, TX, 75154

Phone

469.800.9200

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/service-area/desoto-tx/primary-care

Telehealth

Yes (virtual care appointment available)

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

TwitterFacebookLinkedin

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • SolvHealth (CareFirst Primary & Wellness): 3.8/5 (5 reviews)
  • Birdeye (WellMed at Heath Creek): 4.6/5 (10 reviews)
  • Healthgrades (Lawanda Crawford, NP): 5.0/5 (2 reviews)
  • EverydayHealth (Dr. Benedict Olusola): 4.0/5 (5 reviews)
  • Healthgrades (Dr. Dennis Ochei): 1.6/5

Patients praise

  • caring and attentive providers who take time with patients
  • thorough evaluations and clear explanations of health conditions
  • friendly and professional medical assistants and front-desk staff
  • good bedside manner and patient-centered approach
  • convenient scheduling or telehealth availability for some providers

Common complaints

  • unprofessional, rude, or dismissive office staff
  • long wait times in office and on the phone
  • poor communication regarding lab results and prescription refills
  • difficulty scheduling appointments or getting timely care
  • feeling that the practice is disorganized or profit-driven

"Best doctor I have had in many years. Very pleased with his service and attention."

— Patient of Dr. Albert Boyd

"They are too busy to keep up with all of their patients’ lab results... they don't care how your health is affected."

— Patient of Dr. Dennis Ochei

"Dr. Phillips is nice, patient and listens to make you feel comfortable. Her staff is also very polite and helpful."

— Patient of Dr. Pamela Phillips-Chambers

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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