West Texas Pediatrics
Pediatrics • DeSoto, TX
About
West Texas Pediatrics LLC is a private medical practice focused on pediatric care in Lubbock, Texas, with more than 20 years of experience. They offer services such as check-ups and vaccinations. Primary contact number: (806) 780-6868. Main office locations are in Lubbock, TX (three listed addresses).
Clinic Type
Pediatrics
Address
5215 96th St, Lubbock, TX 79424
Phone
(806) 780-6868
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Cash, Credit/Debit, Insurance
Languages Spoken
Pricing
Current Offers
Accepting new patients
FAQs
What services does West Texas Pediatrics provide?
Comprehensive pediatric care including wellness checks, immunizations, growth monitoring, sports physicals, sick/after-hours care, mental health support, nutrition guidance, and management of chronic conditions.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (West Texas Pediatrics, Lubbock): 4.6 out of 5 stars (98 reviews)
- WebMD Care (Dr. Thomas Deacon, DeSoto): 4.5 out of 5 stars (15 ratings)
- Vitals (Dr. Thomas Deacon, DeSoto): Variable (includes negative feedback) (14 ratings with 6 written reviews)
Patients praise
- Doctors praised for being caring, knowledgeable, and professional
- Staff often noted as friendly and helpful, particularly the nursing team
- Welcoming, kid-friendly, and inviting office environment
- Effective and prompt follow-up care for referrals and illnesses
- Strong appreciation for the nurse advice line and after-hours services
Common complaints
- Rudeness and lack of helpfulness from front office/check-in staff
- Poor organization and communication after changing service providers
- Staff perceived as overworked with large caseloads
- Negative or insensitive experience during clinical interactions regarding specialized needs
"I love their staff especially our doctor. Awesome, caring Doctors and nurses!"
— Birdeye User Review"I love Dr. Longshow but had the worst experience checking in. The lady who checked me in at the front desk was very rude and not helpful at all."
— LocalityBiz User Review (Children's Health Primary Care DeSoto)"Dr Deacon's behavior towards my autistic son was heartbreaking. He treated him like an insect specimen in the lab and kept avoiding any physical contact with him."
— Vitals User Review (Dr. Thomas Deacon, DeSoto)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- D Magazine Best Doctors 2025 - West Plano Pediatrics — Oct 28, 2025
- Electronic Health Record System - West Plano Pediatrics — Jan 14, 2026
- Nest Pediatrics in Midland offers a new way to pay for direct care — Mar 16, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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