The Iowa Clinic

Pediatrics • Des Moines, WA

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About

Pediatrics - West Des Moines is a pediatric clinic located at 5950 University Avenue in West Des Moines, Iowa. The clinic offers pediatric care and is staffed by physicians including Jessica Greenley, DO, Joy Hanson, MD, MPH, Marissa Michel, MD, Daniel Pelzer, MD, and Katherine Sullivan, MD. Hours are Monday through Friday, 8am to 4pm.

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Clinic Type

Pediatrics

Address

5950 University Avenue, 2nd Floor, West Des Moines, IA 50266

Phone

515.875.9420

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 8am - 4pm; Sat - Sun: Closed

Website

https://www.iowaclinic.com/locations/the-iowa-clinic-west-des-moines-campus/pediatrics-west-des-moines/

Services Offered

Pediatrics

Team

Jessica Greenley — DO (Physician)
Joy Hanson — MD, MPH
Marissa Pelzer — MD
Daniel Pelzer — MD
Sullivan — Physician

Insurance & Payment

—

Languages Spoken

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FAQs

What are the clinic hours?

Mon - Fri: 8am-4pm; Sat - Sun: Closed

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

The Iowa Clinic Pediatrics - West Des Moines Campus (Birdeye): 4.5 / 5 (11 reviews)
UnityPoint Clinic Pediatrics Lakeview (Vitals): 4.3 / 5 (not stated)
Dr. David M. Craven (US News): 5 / 5 (12 reviews)
Dr. Amy Wallin (WebMD): 4.5 / 5 (10 ratings (1 review))
Dr. Rhonda J. Enserro (Vitals profile; rating shown in page snippet): not clearly stated in snippet (not clearly stated in snippet)
UnityPoint Clinic Pediatrics - Walnut Creek (LocalityBiz): contains 1-star reviews but no aggregate rating shown in snippet (not stated)

Patients praise

Good bedside manner and caring attention to children
Doctors listen to parents and take time to answer questions
Staff/helpful support and minimal wait reported for some visits

Common complaints

Difficulty getting seen for non-routine issues / appointment availability constraints
Rude or unhelpful front desk/staff experiences
Billing problems leading to collections
Occasional complaints about staff behavior (e.g., nurse conduct)

"“Dr. Pelzer is a knowledgeable, patient and fun pediatrician... Always listens to us and values our input as parents. Highly recommend him as a pediatrician.”"

— Birdeye review (The Iowa Clinic Pediatrics - West Des Moines Campus)

"“...if you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck.”"

— LocalityBiz excerpt (The Iowa Clinic Pediatrics Department - West Des Moines Campus)

"“Awesome doctors but front desk doesnt have to be so rude. Two times now. Needs addressed”"

— LocalityBiz excerpt (UnityPoint Clinic Pediatrics - Walnut Creek)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.