MercyOne
Internal Medicine • Des Moines, WA • Since 1998
About
MercyOne Des Moines is a nonprofit, Catholic-affiliated health system headquartered in Des Moines, IA. It offers comprehensive internal medicine and hospital-based services through MercyOne’s network of hospitals and clinics (owned by Trinity Health since 2022). Key details: - Services: Internal medicine available via MercyOne-affiliated clinics; access to medical records, test results, and online appointment scheduling. - Organization: Formerly Mercy Health Network; operates under Trinity Health. Part of a larger system with multiple Iowa locations and 19 offices in the United States. - Contact/access: Online patient portal for records and appointments; main Des Moines contact: 515-247-3121. - Location: Des Moines, IA (headquarters) with additional offices in nearby Iowa cities.
Clinic Type
Internal Medicine
Address
1820 W. 3rd St. Davenport, IA 52802
Phone
309-281-6000
todd.mizener@mercyone.org
Opening Hours
8:00am - 5:00pm
Telehealth
Yes, virtual visits are available for certain conditions with certain providers
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
How do I schedule an appointment?
You can schedule online or call directly depending on your location/provider.
Do you offer same-day or next-day appointments for sick visits and urgent health concerns?
Yes, many MercyOne Internal Medicine locations offer same-day or next-day appointments for sick visits and urgent health concerns, depending on availability.
Are virtual visits available?
Yes, virtual visits are available for certain conditions with certain providers, allowing you to receive care from the comfort of your home.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MercyOne official provider page (example): 4.9 out of 5 (147 ratings) (46 reviews (on provider profile))
- Vitals: 3.3 out of 5 (10 reviews)
- Healthgrades (Hospital level): 60% patient experience rating (N/A)
Patients praise
- Providers noted for being thorough, thoughtful, and kind
- Appreciation for doctors who take time to listen and answer questions
- Positive experiences with office staff efficiency and friendliness at some locations
- Strong patient-physician trust and long-term care satisfaction
Common complaints
- Reports of rude, dismissive, or condescending behavior by specific providers
- Concerns regarding staff communication and professionalism
"We are very thankful that Dr. Ervelli is our doctor. Personally concerned about my well being and compassionate."
— MercyOne provider profile"Pompous jerk. Deigns to explain anything to you. Treats you like you're an idiot."
— Vitals review for Dr. Sean D. Cunningham"I chose Dr. Olson after much research online for an internal medicine doctor because of her reviews and ratings. Not only is she [great], she has... [been] understanding."
— Healthgrades review for Dr. Leatrice OlsonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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