MercyOne Gastroenterology Care
Gastroenterology • Des Moines, IA
Clinic Type
Gastroenterology
Address
2710 St. Francis Drive Suite 104, Waterloo, IA 50702
Phone
319-272-5000
todd.mizener@mercyone.org
Opening Hours
8:00am - 4:30pm
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
8:00am - 4:30pm (general hours; may vary by location and service).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (MercyOne Clive Gastroenterology): Not explicitly provided for the clinic overall, but 57 reviews exist (57)
- Birdeye (Iowa Digestive Disease Center): 4.7/5 (1,713)
- Healthgrades (Dr. Donald Jon Hillebrand): 3.1/5 (20)
- Vitals (Dr. Daniel E. Dimeo): 4.4/5 (15)
Patients praise
- Individual physicians and nurse practitioners praised for their expertise, thoroughness, and compassionate care
- Some patients report successful treatment and improvement in their quality of life for chronic conditions
- Select providers receive high satisfaction ratings (e.g., 4.8/5 for some individual providers, 4.7/5 for one center)
Common complaints
- Difficulty with phone systems, long hold times, and lack of responsiveness to patient messages
- Long wait times for appointments and while in the clinic office
- Perceived incompetence or lack of communication among office and nursing staff
- Issues with medical billing, coding, and unclear administrative procedures
- Concerns regarding bedside manner, perceived arrogance, or lack of compassion from some providers
"They were incredibly rude and incompetent. They didn't give us all the supplies for the sample, gave us little to no direction for the tests..."
— Birdeye user review of MercyOne Clive Gastroenterology Care"It's clear this outfit is only interested in high volume procedures and little patient care. The doctor's bedside manner was rude and aggressive."
— LocalityBiz user review of The Iowa Clinic Gastroenterology Department"I was treated poorly by this clinic. The office staff is rude and they don’t show compassion or understanding to their patients."
— Birdeye user review of Iowa Digestive Disease CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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