The Iowa Clinic

Audiology • Des Moines, IA • 3+ (Ankeny, West Des Moines, Perry/Dallas County Hospital) locations

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About

Audiology & Hearing Technology Des Moines, part of The Iowa Clinic, provides comprehensive hearing evaluations and services for children, adolescents, and adults at locations in Ankeny, West Des Moines, and Perry, Iowa. The clinic offers hearing testing, hearing loss assessment, hearing aids, assistive listening devices, custom earpieces, pediatric and adult audiology, and hearing conservation services using specialized equipment.

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Clinic Type

Audiology

Address

Ankeny Campus: 1410 Southwest Tradition Drive, 2nd Floor, Ankeny, IA 50023; West Des Moines Campus: 5950 University Avenue, 2nd Floor, West Des Moines, IA 50266; Dallas County Hospital location: 610 10th Street, Perry, IA 50220

Phone

5158759450

Email

customerservicecbo@iowaclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.iowaclinic.com/specialties/head-neck/audiology-hearing-technology/

Services Offered

Audiology
Hearing Technology
Hearing evaluations
Hearing aids
Hearing loss assessment
Pediatric audiology
Adult audiology
Hearing conservation/ear protection

Technology & Equipment

audiology equipment
specialized hearing evaluation tools

Team

Dawn Baldwin, CCC-A — AuD
Jennifer Brown, CCC-A — AuD
Amanda Gerst — AuD
Brooke Welch — AuD

Insurance & Payment

—

Your insurance may pay for these tests.

Languages Spoken

English

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

The Iowa Clinic (Amanda Gerst): 4.8 out of 5 stars (based on 81 ratings) (81 ratings)
The Iowa Clinic (Dawn Baldwin): 4.8 out of 5 stars (based on 91 ratings) (91 ratings)
Birdeye (The Iowa Clinic West Des Moines Campus): 1 star (based on 1 review) (1 review)
Healthy Hearing (Merit Hearing): 4.92 out of 5 stars (based on 61 reviews) (61 reviews)
Healthy Hearing (UnityPoint Health): 4.67 out of 5 stars (based on 3 reviews) (3 reviews)

Patients praise

Professional and knowledgeable staff
Excellent patient education and clear explanations of procedures/options
Accommodating and patient bedside manner
Effective resolution of hearing issues

Common complaints

Frustration over the length of time taken for hearing aid repairs
Dissatisfaction with the troubleshooting or service process for non-responsive hearing aids

"Dawn Baldwin is great to work with. She always helps me with my hearing issues. It’s a pleasure to see her."

— Satisfied patient on The Iowa Clinic website

"Did not want to sen my hearing aid off for repairs as she had it ' running for 10 mins. Hearing aid was muffled not responding to settings. It's been gone almost 2 weeks."

— Patient review on Birdeye regarding The Iowa Clinic Audiology & Hearing Technology

"Courtney at Merit hearing ... was knowledgeable about our hearing loss and was good at explaining things to someone who has problem with their hearing."

— Patient review on Healthy Hearing for Merit Hearing

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].