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DMC Primary Care, Derry

DMC Primary Care

Primary Care • Derry, NH • Since 1964

About

DMC Primary Care is a privately held, physician-owned full-service primary care practice founded in 1964 and based in Derry, New Hampshire. With 7 offices across New Hampshire, it provides comprehensive, integrated care for the whole family, including prevention, wellness, weight management, and chronic disease management. Key contact: (603) 537-1300. Headquarters: 6 Tsienneto Rd, Derry, NH 03038.

Clinic Type

Primary Care

Address

15 Durham Road, Dover, NH 03820

Phone

16035371300

Email

info@dmcbilling.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (telehealth page linked)

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

FAQs

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Welcoming New Patients of All Ages at 15 Durham Road in Dover

Welcoming new patients of all ages at Dover location

DMC WALK-IN CARE AVAILABLE IN BEDFORD, CONCORD & LONDONDERRY

Walk-in care available at Bedford, Concord, and Londonderry locations

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • DMC Primary Care Official Site: 4.71/5 (official internal survey) (27,727 ratings (official internal survey))
  • Trustindex.io: 4.2/5 (Over 614 customers)
  • Apple Maps: 1.9/5 (65 ratings)

Patients praise

  • Professional and friendly care from some providers
  • Efficient and thorough medical services reported by some patients
  • Accessibility of services such as online self-scheduling and multiple locations
  • Strong internal patient satisfaction scores reported by the practice

Common complaints

  • Issues with billing and outstanding balances
  • Difficulties with scheduling in-person vs. telephone appointments
  • Perceived lack of customer service and responsiveness from staff
  • Frustration with behavioral health communication delays
  • Reports of long wait times and perceived lack of thoroughness in some interactions

"Derry Medical Center never lets me down. They’re efficient, professional and friendly. Dr Dreffer really listens to his patients."

— Trustindex.io Review

"After 20+ years with this practice, it's clear that despite their size, they have completely lost any priority on customer service. Impersonal, arrogant responses show they have grown too big to be helpful."

— Trustindex.io Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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