Yale New Haven Health Urgent Care
Primary Care • Derby, CT • Since 2008
About
Yale New Haven Health Urgent Care is a privately held network of non-life-threatening urgent care clinics owned by Yale New Haven Health System. Key details: - Overview: Provides walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries. On-site X-ray and lab services; accepts insurance and offers self-pay options. - Operations: 19 locations across Connecticut and New York; open year-round with weekday hours typically 8:00 a.m.–8:00 p.m. and weekend/holiday hours 9:00 a.m.–5:00 p.m. (varies by location). - Headquarters: Brookfield, Connecticut; founded in 2008. - Contacts: Main phone lines include 860-650-3848 and 855-349-2828. - Network info: Part of Yale New Haven Health System; ensures standardized urgent care services across all sites.
Clinic Type
Primary Care
Address
78 Pershing Drive, Derby, CT 06418
Phone
+8606503848
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Opening Hours
Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm
Telehealth
Yes
Services Offered
Technology & Equipment
Insurance & Payment
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Walk-in, Online booking, Virtual care available
Languages Spoken
FAQs
What are the hours for this urgent care?
Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SolvHealth: 4.7 out of 5 (136 reviews listed on one platform)
Patients praise
- Professional and kind medical staff (providers and medical assistants)
- Effective care for children and families
- Cleanliness of the facility
- Helpful virtual care options
Common complaints
- Long wait times despite having an appointment
- Concerns about overbooking appointments
- Perceived lack of thoroughness in medical treatment by some providers
"Appoint scheduled in advance. Was not seen by provider until 2 hours and 15 minutes after scheduled time. To make it worse, upon check in told she was 40 minutes behind. They obviously overbook."
— LocalityBiz"He was inconsolable the entire car ride but when we got there and by the time we left this care facility he was back to his normal happy go lucky little two year old boy."
— Yale New Haven Health official websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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