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Medical Facilities | DeKalb, IL, DeKalb

Medical Facilities | DeKalb, IL

Family Medicine • DeKalb, IL

About

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Clinic Type

Family Medicine

Address

165 Plank Rd., Sycamore, IL 60178

Phone

815-363-9900

Email

michael.neuenkirchen@cityofdekalb.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.cityofdekalb.com/1407/Medical-Facilities

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Vivian Health, Beaming Health, Yelp: Generally reported as meeting or exceeding national averages for patient experience; rated 4.3/5 on specialized staffing platforms and noted as high-performing in specific areas. (Varies by platform (e.g., 32 reviews for some clinics, 8 reviews for hospital staffing))

Patients praise

  • Professionalism and courtesy of staff
  • Good care experiences noted for specific medical departments
  • High performing in select procedures and conditions

Common complaints

  • Concerns regarding misdiagnosis
  • Reports of staff not listening to patients
  • Mixed experiences regarding long waiting lists and staff training at some local clinics

"I was so impressed by the courtesy, kindness & professionalism of their staff."

— Yelp Review for Northwestern Medicine Kishwaukee Hospital

"He does not listen to his patients. Misdiagnosed my daughter at least three times!"

— Healthgrades Review for Northwestern Medicine Kishwaukee Hospital provider

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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