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Occupational Health • De Pere, WI

Clinic Type

Occupational Health

Address

4810 Expo Drive, Manitowoc, Wisconsin 54220

Phone

9204964775

Email

ParticipantServices@AssociatedBank.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Emplify Health (Bellin) Provider Profile - Mark A Fergus, APNP: 4.8 out of 5 (281 ratings) (53 reviews)
  • De Pere Smiles S.C.: 4.9 out of 5 (1,044 reviews)
  • U.S. News & World Report (Dr. Steven J. Novotny): 4 out of 5 (19 reviews)

Patients praise

  • Friendly, knowledgeable, and caring medical staff and providers
  • Efficient and prompt service at certain locations
  • High patient satisfaction ratings for individual providers (e.g., family medicine, dentistry)
  • Effective listening and clear communication during appointments

Common complaints

  • Difficulty obtaining appointments and long wait times for scheduling
  • Rude or unprofessional customer service and front desk staff interactions
  • Perceived decline in quality of care and unresponsive communication regarding referrals and prescriptions
  • Concerns regarding billing practices for preventative exams

"Showed up on the day of my appointment and was told it was two months later... The front desk was rude and said they could not help..."

— Prevea West De Pere Health Center Review

"The doctors my family sees are amazing. Staff can be hit and miss, but most are super friendly. The reason for the lower score is how difficult it is to get appointments here."

— Bellin Health De Pere East Review

"They truly care about their patients and want them to feel comfortable from beginning to the end. They ALL go above and beyond the usual..."

— De Pere Smiles S.C. Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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