Summa Health
Primary Care • Cuyahoga Falls, OH • Since 1989 • multiple locations
About
Summa Health System is a nonprofit, integrated healthcare system headquartered in Akron, Ohio (founded 1989). It offers comprehensive primary and specialty care, emergency services, and an affiliated health plan (Summa Care). The organization operates hospitals, community health centers, a multi-specialty group practice, an accountable care organization (New Health Collaborative), and medical education/research. Summa Health is a major regional employer with extensive outpatient and primary care services across Summit and surrounding counties. For someone seeking Primary Care & Family Medicine in Akron, Summa Health provides primary care clinics and family medicine services within its Akron network, including access through SummaCare and affiliated facilities. Contact: 1-844-454-173; visit summahealth.org for locations and providers.
Clinic Type
Primary Care
Address
ACH Internal Medicine, 75 Arch St, Ste 401, Akron, OH 44304
Phone
800.237.8662
smokingcessation@summahealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Emergency Care
Emergency available; call 911 for emergencies
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
If your situation is an emergency, call 911.
Emergency: Call 911.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Summa Health MyChart (Dr. Andrew Chema): 4.6/5 stars (143 ratings) (38 reviews)
- WebMD (Summa Health Medical Group Family Medicine - Portage Trail): No specific numerical rating provided, generally mixed feedback noted (2 reviews)
- Expected Healthcare (Summa Health Cuyahoga Falls Medical Center): 3.9/5 stars (8 reviews)
Patients praise
- Knowledgeable and thorough physicians noted by many patients
- Positive, fast, and personal experiences at the medical center for imaging services
- Friendly and helpful staff in support roles
- Efficient intake and short wait times for specific services like x-rays
Common complaints
- Perceived dismissive or rude behavior by some providers
- Reports of unprofessional communication or bedside manner issues
- Occasional long wait times for appointments
"I love coming here. There is barely a wait time, I feel like my doctor really cares, and it's the only office where I don't dread going to."
— LocalityBiz review of Summa Health Cuyahoga Falls Medical Center"Avoid Dr. Andrew Chema. He’s disrespectful in all aspects. Very unprofessional."
— WebMD review of Summa Health Medical Group Family Medicine - Portage Trail"Everyone I've ever dealt with has been understanding. They take the time to make sure you're comfortable with the procedure."
— Loc8NearMe review of Summa Health Cuyahoga Falls Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other primary care clinics in Cuyahoga Falls, or search the full directory by insurance, ratings, and more.