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Western Reserve Hospital Physicians Orthopedics, Cuyahoga Falls

Western Reserve Hospital Physicians Orthopedics

Orthopedics • Cuyahoga Falls, OH • Since 2009

About

Orthopedics at Western Reserve Hospital (Cuyahoga Falls) - Overview: Western Reserve Hospital is a physician-owned, community-focused hospital in Cuyahoga Falls, Ohio. It is affiliated with University Hospitals and Case Western Reserve University School of Medicine, emphasizing physician leadership and local involvement. - Orthopedic care: The hospital offers orthopedic services as part of its medical specialties, leveraging its physician-led model and regional affiliations. - Location: 1900 23rd Street, Cuyahoga Falls, OH 44223.

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Clinic Type

Orthopedics (multi-location group)

Address

Akron 3800 Embassy Parkway Suite 150 Akron, OH 44333; Cuyahoga Falls 1900 23rd Street Suite 1000 Cuyahoga Falls, OH 44223; Hudson 231 Seasons Road Hudson, OH 44224

Phone

(330) 971-7571

Email

contact@westernreservehospital.org

Opening Hours

Online scheduling is available 24/7 CLICK HERE (No referral needed)

Website

https://www.westernreservehospital.org/orthopedics

Services Offered

  • Orthopedics
  • Joint replacement (hip, knee, shoulder)
  • Hand & upper extremity surgery
  • Foot and ankle surgery and non-surgical treatment
  • Sports medicine and rehabilitation
  • Non-surgical and surgical treatments for musculoskeletal conditions
  • Carpal tunnel syndrome treatment
  • Tennis elbow treatment
  • Tendon repair
  • Trigger finger treatment
  • Pediatric/adult orthopedics (general)
  • Rehabilitation services related to orthopedic injuries

Technology & Equipment

  • advanced surgical technologies and techniques
  • joint replacement technologies
  • hand and upper extremity surgical techniques
  • foot and ankle procedures
  • rehabilitation technology (general)

Team

  • Gordon Bennett, MD, FAOA — Orthopedic surgeon
  • Koan Joseph Heindel, DO — Orthopedic surgeon
  • Gregory Hill, DO, FAOAO — Orthopedic surgeon
  • Julie Z. Shott, MD — Orthopedic surgeon

Insurance & Payment

—

Languages Spoken

—

FAQs

What orthopedic conditions do you treat?

Orthopedics specializes in diagnosis, treatment and prevention of orthopedic conditions and care of injuries and diseases involving the musculoskeletal system, with non-surgical and surgical options.

Social Media

Youtube

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.3/5 (1,282 total hospital reviews)
  • WebMD: 5/5 (119 ratings, 98 reviews (Dr. Lewandowski))
  • Vitals: 4.6/5 (39 ratings (Dr. Steven Jackson))

Patients praise

  • High satisfaction with orthopedic surgeons' clinical and surgical outcomes
  • Helpful, compassionate, and friendly nursing and support staff
  • Efficient diagnostic processes and clean facilities
  • Clear explanation of procedures and treatment options by many providers

Common complaints

  • Difficulty scheduling appointments or reaching office staff
  • Concerns about communication and patient education after surgery
  • Allegations of medical negligence or failure to address underlying conditions
  • Perceived lack of professional/bedside manner in specific instances

"Dr. Lewandowski met all my expectations with my knee surgery. My meetings were informative, and he answered all my questions thoroughly."

— WebMD Review

"Dr. Chonko is an excellent surgeon. My only complaints are with his office staff. It took three months for them to schedule my surgery..."

— Vitals Review

"I was on 2West for a week following back surgery and received the most excellent care from the nursing staff. Thank you greatly!"

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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