The Care Team

Hospice & Palliative Medicine • Cuyahoga Falls, OH

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About

The Care Team's Cuyahoga Falls office provides hospice care, palliative care, and family support services to patients with serious illnesses in their homes. Located at 207 Portage Trail, Ext. West, the office serves Portage, Stark, Summit, and Wayne counties with an interdisciplinary team including physicians, nurses, social workers, chaplains, and volunteers focused on comfort, dignity, and quality of life.

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Clinic Type

Hospice & Palliative Medicine

Address

207 Portage Trail, Ext. West Cuyahoga Falls, OH 44223

Phone

330-686-4983

Email

compliance@tct-cares.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.tct-cares.com/location/cuyahoga-falls-oh/

Services Offered

Hospice Care
Palliative Care
Family Support

Insurance & Payment

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Languages Spoken

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Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Western Reserve Hospital (via Birdeye): 4.3/5 stars (1,282 reviews)
Summa Health Obstetrics & Gynecology - Cuyahoga Falls (via Birdeye): 3.0/5 stars (10 reviews)
Continuing Healthcare of Cuyahoga Falls (via Birdeye): 2.9/5 stars (77 reviews)
Western Reserve: Narouze Samer, M.D., PhD (via Birdeye): 3.6/5 stars (18 reviews)

Patients praise

Friendly and compassionate nursing/medical staff
Efficiency and low wait times in certain centers
Positive experiences with specific doctors and specialists
Appreciation for helpful administrative support

Common complaints

Long wait times
Rude or unprofessional staff behavior
Poor communication and administrative issues regarding appointments/visits
Concerns regarding quality of care and patient management

"I was on 2West for a week following back surgery and received the most excellent care from the nursing staff. Thank you greatly! You are awesome! 💜"

— Western Reserve Hospital patient review

"scary facility. this hospital does not take changes in patient condition seriously or work to treat the underlying issues. ... the staff are a disgrace to the medical profession."

— Western Reserve Hospital patient review

"Fantastic place. They truly care for their patients and provide a fast, personal experience. Intake is quick and caring."

— Summa Health Cuyahoga Falls Medical Center patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].