UPMC Western Maryland

Pediatric Care • Cumberland, MD

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About

UPMC Western Maryland in Cumberland, Maryland offers pediatric care including outpatient services, diagnostic evaluations, and follow-up care through its partnership with UPMC Children's Hospital of Pittsburgh. The facility provides pediatric emergency care, a Pediatric Observation Unit, and access to nationally ranked pediatric specialists.

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Clinic Type

Pediatric Care

Address

12500 Willowbrook Rd., Cumberland, MD 21502

Phone

18005338762

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.upmc.com/locations/hospitals/western-maryland/services/pediatrics

Emergency Care

Pediatric emergency care with affiliation to UPMC Children’s Hospital of Pittsburgh; Pediatric Observation Unit; ED Affiliation Program

Services Offered

Pediatric Care
Pediatric Emergency Care
Outpatient services
Diagnostic evaluations
Follow-up care
Pediatric specialty consultations
Emergency Department services (pediatric)
Pediatric Observation Unit
Pediatric Emergency Care coordination with UPMC Children’s Hospital of Pittsburgh

Team

Pediatric specialists — Clinicians traveling from UPMC Children’s Hospital of Pittsburgh to provide outpatient services and pediatric specialty care
Emergency Department pediatric specialists — Coordinate with UPMC Children’s Hospital of Pittsburgh for pediatric ED care

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD (individual pediatrician Dr. Susan Nuber): 5.0 out of 5 (1 rating) (1 rating)
Leapfrog (facility): No pediatric patient experience survey data (insufficient pediatric admissions) (Not available for pediatrics)
HealthLuminate (facility patient experience): Average overall patient satisfaction (star ratings shown)
U.S. News (facility): 87% of patients would recommend (patient satisfaction/recommendation figure)

Patients praise

Some physician-level positive rating for a Cumberland pediatrician (Dr. Susan Nuber) on WebMD
Facility-level recommendation signal reported by U.S. News (percentage willing to recommend)
Some patient experience category star ratings are displayed (implying evaluable domains)

Common complaints

Leapfrog indicates the hospital does not admit pediatric patients or had too few pediatric admissions to administer the patient experience survey
HealthLuminate lists care quality concerns including long ER wait time (general patient experience issue, not pediatric-specific)
Recommendation is not universal (e.g., 55% definitely recommend reported on HealthLuminate), suggesting less-than-fully positive experience overall

"“This hospital does not admit pediatric patients or had too few pediatric admissions to administer the patient experience survey.”"

— Leapfrog facility details for UPMC Western Maryland

"“87% of patients at UPMC Western Maryland are willing to recommend this hospital.”"

— U.S. News & World Report hospital profile (Cumberland, MD)

"“Average overall patient satisfaction.”"

— HealthLuminate hospital page for UPMC Western Maryland

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].