
One Medical
Primary Care • Culver City, CA • 1 in Culver City at this address locations
About
One Medical in Culver City, CA offers primary care for kids and adults, including preventive care, physical exams, mental health services, women's health, chronic disease management, and pediatric care. The office provides same/next-day appointments, 24/7 video chat, and lab services, with no membership required to book.
Clinic Type
Primary Care
Address
10000 W Washington Blvd, Culver City, CA 90232
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Mon, Tue, Thu, Fri: 8AM–5PM; Wed: 8AM–4PM; Sat–Sun: Closed (Lab hours: Wed 4PM–5PM, specimen collection only)
Telehealth
Available (24/7 Video Chat with providers)
Services Offered
Technology & Equipment
Insurance & Payment
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Appointments billed to you or your insurance; copays or deductibles may apply
Languages Spoken
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Pricing
FAQs
Do I need a membership to book?
Book online, no membership needed.
What is primary care?
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Do you take my insurance?
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Can I use One Medical if I have insurance that isn’t accepted by your offices?
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How can I contact my primary care provider?
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Can I get lab work done at One Medical?
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Which appointment type should I use?
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Can you refill my prescriptions? Or help me get a new prescription?
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How do I choose a provider?
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3/5 (74 (Birdeye))
- BestProsInTown: Not explicitly stated (65 (BestProsInTown))
Patients praise
- Professional, kind, and attentive medical providers
- Clean, modern, and welcoming facility environment
- Efficient check-in process and minimal wait times
- Helpful and friendly front desk and laboratory staff
- Convenient appointment booking and access to virtual care
Common complaints
- Billing issues and unexpected charges
- Difficulty reaching customer service or billing departments
- Concerns regarding price transparency for virtual and in-person visits
- Challenges with insurance claim processing and incorrect NPI usage
"The staff at One Medical treat you like an individual and genuinely value your time. From start to finish, my first visit to One Medical took less than an hour. Yet despite the efficiency, at no point did I feel rushed or shortchanged."
— LocalityBiz review for Culver City location"I would add that One Medicals phone service and phone representatives are the most dysfunctional Ive ever experienced in the healthcare sector... One Medical still has not done so despite 5 to 10 calls and as many messages through their chat service which they largely have not addressed."
— Better Business Bureau complaint regarding billing/customer serviceSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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