OSVI Dermatology and Surgery Institute

Private practice • Covina, CA • 4 locations: Covina, Manhattan Beach, Torrance, Tustin locations

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About

OSVI is a small technology, information, and media company based in Taipei, Taiwan, with a presence in China. It operates under the alias OSVI and runs the website osvi.tv (also linked to osvidermatology.com). It maintains profiles on LinkedIn and Instagram and is cataloged in Crunchbase. The term “OSVI Dermatology and Surgery Institute” does not appear in the details you shared. Key pointers: - OSVI (osvi.tv / osvidermatology.com) is a tech/media company headquartered in Taipei with another presence in Shenzhen, China.

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Clinic Type

Private practice

Address

Covina: 625 E Badillo St Suite B, Covina, CA 91723; Manhattan Beach: 1101 N Sepulveda Blvd #100, Manhattan Beach, CA 90266; Torrance: 3661 Torrance Blvd #104, Torrance, CA 90503; Tustin: 14891 Yorba St, Tustin, CA 92780

Phone

+1 (310) 546-7780

Email

—

Opening Hours

Monday: 9 AM–5 PM; Tuesday: 9 AM–5 PM; Wednesday: 9 AM–5 PM; Thursday: 9 AM–5 PM; Friday: 9 AM–5 PM; Saturday: Closed; Sunday: Closed

Website

http://osvidermatology.com/

Services Offered

Medical Dermatology
Cosmetic Dermatology
Hair Restoration
Vein Care
Surgical Dermatology
Mohs Micrographic Surgery
Pediatric Dermatology
Skin Cancer Screening
Injectables & Cosmetic Dermatology
Dermal Fillers
Neuromodulators
Chemical Peels
Laser Resurfacing
Microneedling
Keloid/Lesion Excision
Cyst/ Lipoma Excision
Spider Vein Treatment
Varicose Vein Management
Sclerotherapy
Laser Therapy
Full Skin Examinations

Technology & Equipment

Dermatology technologies
Vein treatment technologies
Laser treatments
Microneedling
Mohs surgery

Insurance & Payment

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Credit Card, Debit Card, Cash, CareCredit (financing offers mentioned)

Languages Spoken

English

Current Offers

New Patient Offer

Social Media

Tiktok Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Patients praise

Friendly and knowledgeable staff (most-mentioned topic with 41 mentions in Google reviews)
Thorough and attentive doctors (Dr. Shokeen, Dr. Kivnick, Dr. Salame, Dr. Le, Dr. Navoa, Crystal Tran PA)
Clean, modern, and well-organized office facilities
Quick scheduling and short wait times
No hard sell on cosmetic procedures
Comfortable and pain-free surgical experiences
Patient-first approach and personalized care
Effective treatment outcomes (eczema, skin cancer checks, Botox, cyst removal)
Professional and compassionate bedside manner
Easy appointment scheduling and good customer service

Common complaints

Rushed appointments and lack of thorough examination (patients feel they are rushed in and out without addressing concerns)
Billing complaints (charged for services not performed, credit card convenience fees, requiring credit card info even for cash payments)
Long wait times at reception (10+ minutes for someone to come to reception)
Technology/program malfunctions during check-in (had to enter credit card info twice due to program malfunction)
Perception of being treated as a number rather than a patient

"I had a positive experience with Dr. Alexandra Kivnick at OSVI dermatology. She was incredibly patient, kind, and truly took the time to listen to all of my concerns. I never once felt rushed during my appointment. She spent a generous amount of time explaining everything clearly and providing updated, thoughtful advice tailored to my situation."

— Google Review (5 stars, 2026-02-26)

"Really awful experience. They do not take any care in examining their patients. They try to get you in an out as quickly as possible without addressing your concerns, then bill you for things they did not even do."

— Anna Kernus, Google Review (1 star, August 15, 2024)

"I visited this office summer of 2025. I waited 10 minutes for someone to come to reception. I noticed a sign that said there was a $2.50 convenience fee for using a credit card $49.00 and under and a $3.50 charge for anything over $50.00. They're going to charge me $2.50 for a $5 copay? Fine. I'll just pay cash. I had to fill out forms on a tablet. I was required to fill out credit card information, even though I was paying cash. No medical office has ever required credit card information from me. EVER."

— Google Review (2 stars, 2026-01-21)

Synthesized from public review platforms as of Nov 10, 2026 — sources: [1][2][3][4].

In the News

Is It Time For Your Yearly Skin Reset? — OSVI Dermatology and Surgery Institute — Apr 15, 2026
How to Use Toner Pads Correctly, According to Dermatologists — OSVI Dermatology and Surgery Institute — Apr 15, 2026
The Best Night Creams, According to Dermatologists — OSVI Dermatology and Surgery Institute — Dec 3, 2025

Information sourced from the clinic's website as of November 10, 2026. Own this clinic? Claim or correct this listing.