CHI Health Clinic Heart Institute

Cardiology • Council Bluffs, IA • Since 1886

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About

CHI Health Mercy Council Bluffs (Mercy Clinic/Hospital) is a hospital and health care facility located in Council Bluffs, Iowa, part of the CHI Health network. Key leadership includes President Kristen Blum and directorial leaders in pharmacy, care management, patient care services, and psychiatry. It is associated with Mercy (often referred to as Mercy Hospital) and connects to broader CHI Health systems and affiliated medical staff from regional institutions.

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Clinic Type

Cardiology

Address

800 Mercy Dr, Council Bluffs, IA 51503

Phone

712-325-2468

Email

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Opening Hours

08:00AM-04:30PM

Website

https://providers.chihealth.com/l/chi-health-clinic-heart-institute-mercy-council-bluffs-1585

Services Offered

Cardiology

Team

Ahmed SA Aboeata, MBChB — Provider
Venkata Alla, MBBS — Provider
Megan Begley, PA — Provider
Stephanie Christensen, DNP — Provider
Toufik Haddad, MD — Provider
Brianna Hoden, APRn — Provider
Brittany Kelly, APRN — Provider
Kristin L. Miles, APRN, DNP — Provider
Isabella Phillips, PA — Provider
D. Randall Pritza, MD — Provider
Atul A. Ramachandran, MD — Provider
Terrence T. Slattery, MD — Provider
Kyoko H. Sterns, APRN — Provider
Lauren Warneke, APRN — Provider

Insurance & Payment

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Languages Spoken

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FAQs

What are the general hours?

08:00AM-04:30PM (listed hours appear repeatedly in the source)

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 5.0 out of 5 stars (some listings) (14 reviews (specific listing))
Rehab.com: 4.32 out of 5 stars (~1150 reviews)
U.S. News & World Report: 87% inpatient recommendation rate (hospital-wide) (N/A)

Patients praise

some patients report attentive and helpful individual care experiences
appreciation for specific doctors who are personable and clear in communication
87% hospital inpatient recommendation rate reported by some sources

Common complaints

difficulty reaching staff by phone or getting calls returned
perceived lack of communication between departments
negative experiences with nursing staff responsiveness and attitude
concerns regarding pain management consistency
billing/administrative frustrations

"Majority of nurses are rude and uncaring. I waited over 2.5 hours as well for my ride home because one nurse didn’t tell new nurse my ride had arrived..."

— MedicalRecords.com

"Sara Rygol was attentive and responsive in a way that no primary care physician I've seen in the past 6 years... I've already learned more about how to improve my health than I did seeing specialists during all that time."

— Rehab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

CHI Health Nebraska Heart Named One of the Nation’s 50 Top Cardiovascular Hospitals® by Premier, Presented by Modern Healthcare - Midwest Medical Edition — Feb 10, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.