Serenity Psychiatric & Counseling Services

Mental Health Care • Cornelius, NC

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About

Serenity Psychiatric & Counseling Services is a mental health clinic in Cornelius, NC offering psychiatric services, counseling, psychotherapy, medication management, ketamine treatment, Spravato, IV nutrient therapy, medical weight loss, nutrition and wellness services, and clinical supervision. The clinic provides telehealth options and serves patients in the greater Charlotte and Virginia areas.

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Clinic Type

Mental Health Care

Address

16930 West Catawba Avenue, Suite 200, Cornelius, NC 28031

Phone

(704) 322-4020

Email

—

Opening Hours

Monday – Friday, 9 am – 6:30 pm; Saturday, 10 am – 2 pm

Website

https://www.serenitypsychiatric.net/contact-us/

Telehealth

Available

Emergency Care

Call 911 in life-threatening emergencies

Services Offered

psychiatric services
counseling/therapy
telehealth
nutrition and wellness services
medication management
psychotherapy
psychiatric consultation
ketamine treatment
IV therapy
medical weight loss
Spravato
clinical supervision

Technology & Equipment

telehealth
patient portal

Team

Serenity Psychiatric & Counseling Services team — staff

Insurance & Payment

Aetna
Behavioral Health Systems
Blue Cross Blue Shield
Cigna / Evernorth Behavioral Health
Employee Assistance Program (EAP)
Cigna
Humana
Humana Military / Tricare
Magellan
MedCost
NC Health Choice
NC Medicaid Plans
Carolina Complete Health
Healthy Blue
NC Medicaid Direct
Well Care
NC Managed Care Organizations (MCOs)
Alliance Health
United Health/Optum

We also see out-of-network clients as well.

cash, checks, Visa, MasterCard, Discover, American Express

Languages Spoken

English

FAQs

What is the main phone number?

(704) 322-4020

Curious about ADHD? We Now Offer Conners Continuous Performance Testing for ADHD!

This appears to be a marketing highlight rather than a formal FAQ entry; no separate Q/A found in provided text.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Yelp (via MapQuest): 5.0 out of 5 stars (based on 2 reviews on Yelp) (2)

Patients praise

Attentive and caring practitioners who listen to patients
Professional and welcoming office environment
Effective treatment planning and thorough consultations
Responsive and helpful staff members

Common complaints

Concerns regarding unresponsive communication during medication changes
Complaints about unexpected or unexplained credit card charges and billing practices
Reports of high costs compared to other providers

"Attentive and will listen not just prescribe medication. Very responsive in the patient portal and to phone calls. Highly recommend."

— Patient review on LocalityBiz

"This place is definitely not for people who have panic attacks and are trying new meds or switching meds that give bad side effects. It takes days to get an answer and in the meantime the patient suffers!"

— Patient review on LocalityBiz

"Do NOT trust this company with your credit card!! ... they do not provide YOU with an invoice. They do not tell you what was or wasn’t covered, they charge your card with absolutely no communication"

— Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].