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Primary Care Doctors Near Me in Cookeville, TN - Ascension, Cookeville

Primary Care Doctors Near Me in Cookeville, TN - Ascension

Primary Care • Cookeville, TN

Clinic Type

Primary Care

Address

120 Walnut Commons Ln Ste D, Cookeville, TN 38501

Phone

(931) 526-5777

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

—

Team

  • Mary L Collins — ACNP-BC
  • Ryan T Hunley — DO
  • Mary Brooke T Wyatt — PA-C
  • Robert B Knowles — MD
  • Ty T Webb — MD
  • Chad A Griffin — MD
  • Sharon D Hampton — DO
  • Gene D Adams — PA

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ascension Patient Ratings (Mary L Collins): 4.9/5 (900)
  • Ascension Saint Thomas Urgent Care (Birdeye): 4.6/5 (1,681)
  • WebMD (Dr. Amy Hix): 4.0/5 (9)
  • Healthgrades (William Swafford): 4.0/5 (4)
  • Vitals (Dr. Amy Hix): 3.6/5 (9)

Patients praise

  • Providers perceived as knowledgeable and caring
  • Some staff described as professional, warm, and welcoming
  • Patients appreciate providers who listen and take time to explain treatment plans

Common complaints

  • Concerns regarding long wait times, even with appointments
  • Reports of rude or dismissive bedside manner by some staff and providers
  • Complaints about lack of clear communication regarding billing or unexpected costs

"Fast service, very professional and affable. Entire staff was warm and welcoming."

— Healthgrades (William Swafford)

"I felt dismissed and uncomfortable due to the way I was spoken to by the front desk staff. I did not feel treated with kindness or respect."

— Birdeye (Ascension Urgent Care)

"She is not very personable and she is rude. She does not take the time to address a concern that you may have about your health."

— Vitals (Dr. Amy Hix)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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