Cookeville Medical Clinic RHC

Mental Health • Cookeville, TN • Since 1997

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About

Cookeville Medical Clinic RHC (Cookeville Medical Clinic) is a privately held family-owned medical practice based in Cookeville, TN, serving patients of all ages with comprehensive primary care. The clinic is part of a family of five Tennessee offices (Cookeville, Gainesboro, Crossville, Sparta) and offers services across family medicine, internal medicine, pediatrics, urgent care, hospital and nursing home care, preventive care, and on-site diagnostic testing. It emphasizes both treatment and prevention to keep patients healthy long-term, with an urgent care center and on-site pharmacy at Cookeville Medical Center.

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Clinic Type

Mental Health

Address

225 N Willow Ave, Suite 3, Cookeville, TN 38501

Phone

931-528-8899

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.cookevillemed.com/mental-health-services

Telehealth

available

Services Offered

mental health services
medication management
therapy

Technology & Equipment

telemedicine
medication management
therapy

Team

Lisa Wilson — MSN, APRN, FNP-C, CMSRN
Julia Neilan-Keaton — LPC-MHSP

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

Cookeville Medical Clinic website": 4.85 / 5 (based on 499 reviews on clinic website)" (499)
Facebook": 80% recommend" (234 reviews")
medicals-health.com": 4.5 / 5" (4 reviews")

Patients praise

Providers described as caring, smart, and thorough
Prompt attention and availability of same-day appointments for urgent concerns
Staff described as professional, personable, and attentive
General appreciation for the quality of medical care and explanations provided during visits

Common complaints

Scheduling challenges and difficulty booking non-urgent follow-up appointments due to high demand
Occasional long wait times resulting from double or triple bookings
Instances of poor customer service experiences with reception staff

"Great experience with my appointment yesterday. The doctor listened, answered my questions, and didn't rush through anything. I appreciate the straightforward ..."

— Cookeville Medical Clinic Testimonials page"

"Terrible experience, we where skipped and the receptionist was not apologetic when we asked her why she skipped us. I would not recommend this clinic to anyone. Poor service."

— medicals-health.com user review"

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.