Primary Care Doctors Near Me in Cookeville, TN - Ascension

Internal Medicine • Cookeville, TN

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About

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Clinic Type

Internal Medicine

Address

120 Walnut Commons Ln Ste D Cookeville, TN 38501

Phone

(931) 526-5777

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthcare.ascension.org/find-care/specialty/primary-care-doctors/cookeville--tennessee

Services Offered

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Team

Mary L Collins, ACNP-BC — Nurse Practitioner
Ryan T Hunley, DO — Physician
Mary Brooke T Wyatt, PA-C — Physician Assistant
Robert B Knowles, MD — Physician
Ty T Webb, MD — Physician
Chad A Griffin, MD — Physician
Sharon D Hampton, DO — Physician
Gene D Adams, PA — Physician Assistant

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD and Vitals (for Dr. Amy Hix): 3.6 to 4.0 out of 5 stars (varying by platform) (9 ratings)
Healthgrades (for William Swafford, PA): 4.0 out of 5 stars (4 ratings)
Birdeye (for Ascension Saint Thomas Urgent Care - Cookeville): 4.6 out of 5 stars (1,681 ratings)

Patients praise

friendly and professional staff reported for some individual providers
providers described as knowledgeable and willing to listen and explain treatments
positive experiences with appointment availability for certain clinicians

Common complaints

long wait times at affiliated urgent care facilities
concerns regarding staff professionalism and courtesy at urgent care locations
billing transparency issues at urgent care facilities
reports of non-compassionate or rushed care in older provider reviews

"Fast service, very professional and affable. Entire staff was warm and welcoming."

— Healthgrades patient review for William Swafford, PA

"non-compassionate. rude mannerisms. doesn't take time for your questions. Spends maybe 3 minutes with you, if you're lucky."

— Vitals patient review for Dr. Amy Hix

"This Urgent Care is pathetic. I took my daughter in with symptoms of either Strep or an ear/sinus infection. We waited almost 3 hours before we were seen."

— Birdeye patient review for Ascension Saint Thomas Urgent Care - Cookeville

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].