Novant Health Lakeside Primary Care

Primary Care • Concord, NC

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About

Lakeside Primary Care is a primary care clinic in Concord, NC, offering general medical services. Located at 5325 Vining Street NW, Suite 101, the clinic is open Monday through Friday from 7:00 AM to 5:00 PM.

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Clinic Type

Primary Care

Address

5325 Vining Street NW, Suite 101, Concord, NC 28027

Phone

704-316-1040

Email

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Opening Hours

7:00 AM to 5:00 PM

Website

https://www.novanthealth.org/locations/clinics/lakeside-primary-care-afton/location/

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

Monday-Friday: 7:00 AM to 5:00 PM. Saturday-Sunday: Closed.

What Patients Say

Overall sentiment across review platforms: mixed

Location.com (Novant Health Lakeside Primary Care - Speedway): 4.4/5 (225 reviews)
Top Rated Local (Novant Health Lakeside Primary Care - Afton): 4.2/5 (76 reviews)

Patients praise

Praise for bedside manner of specific doctors
Convenience of same-day appointments for some patients
Positive experiences with the use of integrated medical record systems (Epic)
Some reports of friendly and helpful staff interactions

Common complaints

Difficulties with phone scheduling and long wait times
Perceived rudeness or lack of empathy from front desk staff and some medical providers
Frustrations with follow-up on test results or communication delays
Concerns about feeling rushed during appointments

"Avoid This Office – They Don’t Care About Patients... This office is completely dismissive, unprofessional, and negligent."

— Patient review for Novant Health Lakeside Primary Care - Afton

"The medical assistant/nurse and doctor both seemed visibly annoyed during my visit... I don’t think any patient should feel judged or dismissed."

— Patient review for Novant Health Lakeside Primary Care - Speedway

"Patients praise Dr. A, Dr. Cain, and Dr. Linda A for their exceptional bedside manner, taking the time to listen to their concerns... The staff is friendly, kind, and helpful."

— BestProsInTown summary for Novant Health Lakeside Primary Care - Speedway

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.