Emerson Health Primary Care Concord
Primary Care • Concord, MA
About
Emerson Health is a nonprofit health system centered on Emerson Hospital, a full-service community hospital in Concord, MA. It offers comprehensive nursing care and specialty patient centers and operates three offices in the Concord area. Key details: - Location: Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 (HQ) and nearby Concord addresses - Type: Nonprofit, private ownership - Industry: Hospitals and Health Care - Contact: contactus@emersonhosp.org; main phone lines: 800-439-0183 and 978-369-1400 - Branding: Also referred to as Emerson Hospital or Emerson Health - LinkedIn: linkedin.com/company/emerson-hospital
Clinic Type
Primary Care
Address
200 Baker Ave, Suite 217, Concord, MA 01742
Phone
978-287-7495
FederalPPDRQuestions@cms.hhs.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services does Emerson Health Primary Care Concord provide?
Comprehensive healthcare for adults, preventive care, routine check-ups, and chronic disease management.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 4.6/5 stars (specific physician rating) (9 reviews for specific physician)
Patients praise
- High level of patient satisfaction with specific physicians, particularly regarding attentiveness, thoroughness, and listening skills
- Effective use of the Patient Portal for communication
- Physician availability and willingness to answer questions
Common complaints
- Perceived incompetence among nursing staff
- Perceived lack of professional conduct by front desk staff
- Difficulties with follow-up communication and perceived need for patient self-advocacy
"At my very first visit, Dr. Patel quickly resolved a prescription concern I had been struggling with, and his guidance made a noticeable improvement in my health. Since then, whenever I’ve reached out through the Patient Portal, he has responded almost immediately with thoughtful, thorough, and helpful answers. That level of attentiveness is rare, and I truly appreciate it."
— LocalityBiz review"The nurses here are completely incompetent and rude... The girls behind the front desk also speak very loudly about patients while you’re in the waiting area and can clearly hear them. The most unprofessional office I’ve ever been to."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Emerson Health Celebrates Ribbon-Cutting of Expanded Primary Care in Maynard - The Maynard Voice — Sep 15, 2025
- 3 things patients want most: Emerson’s chief strategy… — Sep 25, 2025
- Emerson Health Raising $60 Million for New Emergency Department Construction, Other Improvements - WestfordCAT — Jul 31, 2025
- Emerson Health Launches Comprehensive Center for Weight Loss, Providing Patients with Personalized Care and Expanded Options to Improve Access - Emerson Health — Jan 13, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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