OrthoCarolina Concord Urgent Care
Orthopedics • Concord, NC • Since 2005 • 1 (Concord location) locations
About
OrthoCarolina offers walk-in orthopedic urgent care in Concord through its network of orthopedic centers. While their main focus is comprehensive musculoskeletal care (foot and ankle, knee, hip, spine, shoulder/elbow, sports medicine, pediatrics) with emergency/urgent care options, the Concord location specifically provides non-appointment, walk-in orthopedic services to treat urgent orthopedic conditions. The practice is physician-owned/led, serves the Southeast, and emphasizes both surgical and non-surgical treatments, plus education and research. For details on hours, exact services, and to confirm Concord availability, check the OrthoCarolina site or contact the Concord location directly.
Clinic Type
Orthopedics
Address
354 Copperfield Boulevard, Concord, NC 28025
Phone
704.786.5122
Marketing@orthocarolina.com
Opening Hours
Mon-Fri 9:00 AM – 9:00 PM (as urgent care); Mon-Thu 8:00 AM – 7:00 PM; Fri 8:00 AM – 7:00 PM; Sat-Sun 10:00 AM – 2:00 PM (as per highlights)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the Concord urgent care hours?
Urgent Care Hours: MONDAY - FRIDAY 9:00 A.M. - 9:00 P.M.; SATURDAY & SUNDAY 10:00 A.M. - 2:00 P.M.
What conditions are treated at the Concord urgent care?
Urgent care by orthopedic surgeons for strains, sprains, minor dislocations, closed fractures, sports injuries, pediatric injuries, and painful, swollen or injured joints of the ankle, back, elbow, foot, hand, hip, knee, neck, and shoulder; cast or wound dressing issues.
What services are available at this location besides urgent care?
Physical therapy and MRI services are available at the Concord location.
Is there a weekend walk-in option?
Yes, Now offering a Weekend Walk-in Urgent Care.
What specialties are offered at this OrthoCarolina location?
Foot & Ankle, Hand, Hip & Knee, Pediatric Orthopedics, Shoulder & Elbow, Spine, Sports Medicine, Workers Compensation.
What treatments and conditions are listed for this location?
ACL Injury, Arthritis, Carpal Tunnel, Casting, Custom Orthotics, Foot and ankle pain, Fracture Care, Hand surgery, Joint replacement, MRI, Physiatry, Physical Therapy, Spine care, Spine Injections, Sports-Related Injuries, Trigger Finger.
What injections are offered?
Durolane, Euflexxa, PRP, Synvisc.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye and UrgentCareDirectories: 4.7/5 stars (across 2,247 and 383 reviews respectively) (2,247 reviews on Birdeye; 383 reviews on UrgentCareDirectories)
- Better Business Bureau, Trustpilot, and Yelp: Low aggregate ratings on specific consumer advocacy platforms (e.g., 1.05/5 on BBB; 2.5/5 on Trustpilot and Yelp) (Varies by platform (e.g., 7 reviews on Trustpilot; 17+ on various review platforms))
Patients praise
- Efficient and courteous staff in some instances
- Thorough medical explanations and clear treatment plans from providers
- Convenient access to specialized orthopedic care as an alternative to the emergency room
- Highly rated overall on some platforms (e.g., 4.7/5 on aggregate reviews)
Common complaints
- Billing and insurance discrepancies, including confusion over outstanding balances and repeated charges for the same services
- Long wait times for appointments despite being on time
- Frustrating experiences with office staff and scheduling, including dismissive behavior and communication issues
- Specific instances of denied care or perceived lack of urgency for urgent care arrivals close to closing time
"Dr. Morgan is SO nice and makes these trips so much easier!"
— Birdeye User Review"The billing system for OrthoCarolina is the worst that I've ever dealt with. The customer service agents are nice, but I keep getting billed for PT visits that I've already paid for."
— BBB Customer Review"Staff are efficient and courteous. I appreciated how thorough Dr. O'Connell was explaining my condition and the treatment plan."
— MapQuest User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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