Orthopaedic Care Team - Concord Hospital

Orthopaedics • Concord, NH

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About

The Orthopaedic Care Team at Concord Hospital in Concord, NH provides evaluation, treatment, and management of orthopaedic and musculoskeletal conditions. Board-certified and fellowship-trained orthopaedic surgeons, along with specially trained nurses and care staff, offer services including orthopaedic surgery, injury prevention, care management, and discharge planning with home transition support. The team includes surgical liaisons who keep families informed during procedures and provide post-operative reports.

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Clinic Type

Orthopaedics

Address

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Phone

603-230-6390

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.concordhospital.org/medical-services/orthopaedics/care-team/

Services Offered

Orthopaedics
Orthopaedic surgery
Injury prevention
Patient stories
Care management
Nursing (Orthopaedic Nurses Certification)
Liaison and post-operative reporting
Discharge planning and home transition support

Team

Orthopaedic Institute staff, Board-certified; fellowship-trained — Board-certified and fellowship-trained orthopaedic surgeons on medical staff
Orthopaedic nurses, Board-certified by Orthopaedic Nurses Certification Board — Nurses recognized by National Association for Orthopaedic Nursing

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

rater8: 4.79 out of 5 stars (17,000+ ratings)
Birdeye: 4.9 out of 5 stars (237 reviews)
WebMD: 1 star (based on one review) (1 review)

Patients praise

Positive experiences with individual surgeons and specialized medical care
Clear and informative communication from some providers
Supportive care during diagnosis and treatment phases

Common complaints

Difficulties with billing and payment systems
Poor phone communication and responsiveness
Concerns about staff professionalism and rudeness
Perception of declined quality of care

"Dr McEntarfer was great! He explained everything and gave me options. Thank you Dr McEntarfer!"

— rater8 review

"Quality of providers has tanked. Staff stunningly rude and CEO unresponsive. The 3 month old online portal and payment system is dreadful and is broken in many links. Getting through on the phone? FORGET IT."

— Birdeye / WebMD review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].