Niro Eye Care and Associates

Optometry • Concord, MA

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About

Niro Eye Care and Associates in Concord, Massachusetts offers comprehensive eye care services including routine and emergency eye exams, contact lens fittings, dry eye treatment, eyeglasses, and contact lenses. The clinic features optometrists Joseph M. Niro and Murray Baumal, along with licensed opticians, and accepts most major insurance plans.

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Clinic Type

Optometry

Address

Location & Opening Hours not fully specified; Route 2 to Baker Avenue Extension 3rd building on left upper level.

Phone

(978) 287-9552

Email

—

Opening Hours

Monday 9:00 am - 5:00 pm; Tuesday 9:00 am - 5:00 pm; Wednesday 9:00 am - 5:00 pm; Thursday 9:00 am - 5:00 pm; Friday 9:00 am - 5:00 pm; Saturday Closed; Sunday Closed

Website

https://www.niroeyecare-concord.com/

Emergency Care

Available

Services Offered

Routine eye exams
Emergency eye care
Contact lens fittings
Comprehensive eye exams
Dry eyes
Eyeglasses
Contact Lenses
Contact Lens Fitting

Technology & Equipment

Modern diagnostic tools
Comprehensive eye care equipment

Team

Niro Eye Care and Associates Team, Not specified — Eye care professionals (optometrists and licensed opticians)

Insurance & Payment

Blue Cross Blue Shield
Anthem Blue Cross Blue Shield

Paying out of pocket, Insurances accepted, Credit/debit cards maybe

Languages Spoken

English

FAQs

What eye care services are offered?

Routine eye exams, emergency eye care, contact lens fittings, comprehensive eye exams, dry eyes, eyeglasses, contact lenses.

Have another plan?

Benefit questions? Pay out of pocket? Call us, we are happy to help.

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.9 out of 5 stars (based on 44 reviews) (44 reviews)
Yahoo Local: 3.5 out of 5 stars (based on 12 reviews) (12 reviews)
Zocdoc: 5 out of 5 stars (based on 55 reviews) (55 reviews)
Healthline/Healthgrades: 5 out of 5 stars (based on 117 ratings) (117 ratings)

Patients praise

Professional and knowledgeable doctors
Friendly and respectful staff
Convenient scheduling for some patients
Positive long-term patient experiences for families
Commitment to office cleanliness and safety protocols

Common complaints

Unacceptable delays in product/lens delivery
Lack of transparency regarding lab errors on orders
Poor communication and difficulty reaching staff for assistance
Negative experiences with scheduling and appointment management

"These guys do a great job ! Highly recommend their office !!"

— Birdeye Review

"I would not recommend them to anyone. I learned the hard way that they are not transparent about errors made at the lab on sunglasses I bought. Mine were sent back to the lab 3 times. Unacceptable..."

— Yahoo Local Review

"negative stars ?? DO NOT USE THIS COMPANY !! their communication is terrible. you can never talk to anyone that can actually help you. haven't returned my calls and email in 3 weeks!!!!!!!"

— Yahoo Local Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.