The Ohio State University Wexner Medical Center
Orthopedics • Columbus, OH
About
Ohio State Orthopedic Care in Columbus, Ohio offers comprehensive orthopedic services including sports medicine, joint replacement, hand and upper extremity care, physical therapy, and urgent orthopedic care. The clinic provides both nonsurgical and surgical treatment options, including wide-awake hand surgery, same-day joint replacement, and robotic joint replacement, along with specialized programs for joint infections and trauma care.
Clinic Type
Orthopedics
Address
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Phone
614-293-2663
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Emergency Care
Orthopedic Urgent Care at the Jameson Crane Sports Medicine Institute (weekday walk-in) and Advanced Urgent Care sites for weekend care
Services Offered
Technology & Equipment
Insurance & Payment
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Online scheduling, Phone scheduling, In-person scheduling
Languages Spoken
Current Offers
New patient information
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Ohio State Orthopedics Outpatient Care Gahanna): 4.7/5 stars (86 reviews)
- Ohio State Wexner Medical Center (specific provider profile): 4.9/5 stars (120 reviews)
- U.S. News & World Report: 88% willingness to recommend
Patients praise
- High patient satisfaction scores for physician communication (e.g., explaining things clearly, listening)
- Significant percentage of patients willing to recommend the medical center
- Professional and respectful interactions with nursing and support staff in many instances
- Recognized quality care and safety standards at an academic medical center level
Common complaints
- Concerns regarding billing and insurance processing
- Occasional reports of physician demeanor being perceived as rushed, indifferent, or condescending
- Some frustration with care coordination or social work services
- Mixed feedback on staff engagement and responsiveness
"Dr. Atway and his assistant were very respectful and clearly explained what needed done to treat my ingrown toenails. No pain during the procedure and very little pain later that day and afterwards."
— Birdeye review for Ohio State Orthopedics Outpatient Care Gahanna"Physician gave rushed answers. He was not rude. He was matter of fact and indifferent. Not unkind just not empathic."
— Patient comment on Wexner Medical Center provider profile"The billing department is terrible. Unfortunately, i have to get infusions, and they were supposed to take from a copay card."
— Better Business Bureau complaint regarding Wexner Medical Center/HospitalsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Orthopedic Surgeon Tobin Eckel, MD, First in Central Ohio to Use Innovative Technology for Personalized Total Ankle Replacement – Ortho Spine News — Feb 24, 2026
- OSUCOM joins American Orthopaedic Association's Own the Bone Program | The Ohio State University College of Medicine posted on the topic | LinkedIn — Mar 18, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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