Ellie Mental Health
Mental Health Counseling • Columbus, GA
About
Ellie Mental Health in Columbus, Georgia offers mental health therapy services including individual, couples, family, and trauma-informed therapy, along with online options. Located at 2301 Brookstone Centre Suite 200, the clinic accepts multiple insurance plans including Aetna, Blue Cross Blue Shield, Medicare, and others, with hours Monday through Thursday 8 AM to 7 PM and Friday 8 AM to 5 PM.
Clinic Type
Mental Health Counseling
Address
2301 Brookstone Centre Suite 200 Columbus, GA 31904
Phone
1-706-940-5677
info@elliementalhealth.com
Opening Hours
Mon-Thurs: 8 AM to 7 PM; Fri: 8 AM to 5 PM
Telehealth
Available
Services Offered
—
Insurance & Payment
We provide a full list of insurances accepted at this location.
Self Pay, Insurance
Languages Spoken
—
FAQs
What services does Ellie Mental Health Columbus offer?
Mental health therapy services and customized counseling to meet individual therapy needs in a comfy, judgment-free zone.
How can I schedule an appointment?
Call the Client Access Specialists to discuss preferences and schedule your first appointment with a therapist who fits your needs.
Do you accept walk-ins or only scheduled appointments?
Appointment scheduling is recommended to match you with the right therapist.
What are the clinic hours?
Mon-Thurs: 8 AM to 7 PM; Fri: 8 AM to 5 PM.
What payment methods are accepted?
Self pay and insurance plans listed under insurances accepted.
Which insurances are accepted?
Aetna, Ambetter, Blue Cross Blue Shield, CareSource (Commercial), Carelon, Cigna/EverNorth, Medicare, Optum/United Healthcare, Self Pay, Tri-Care, Veteran Affairs Health Benefits (VA).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.5/5 (395)
- Birdeye/Google: 4.7/5 (597)
- TrustReviewers.com: 4.2/5 (31)
Patients praise
- Helpful and personable providers who listen to patient concerns
- Effective treatment and improvement in mental well-being for many patients
- Accessible appointments and convenient scheduling options
- Compassionate and caring approach from some staff members
Common complaints
- Billing issues and unexpected fees, particularly for missed appointments
- Inconsistent communication and difficulty reaching staff or getting return calls
- Concerns about professionalism and staff courtesy
- Dissatisfaction with administrative policies or feeling like a "paycheck" rather than a patient
"The psychiatrist I see is very personable and professional. She is empathetic and looks at many factors that impact my mood... Her staff are helpful."
— Reviewer on LocalityBiz"The customer service was inadequate, they care more about billing you than making sure your appointment is scheduled correctly."
— Reviewer on LocalityBiz"Poor, unethical, quality of patient care. From the office manager... who never returns calls, to the staff... Calls go unreturned."
— Reviewer on TrustReviewers.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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