Hattiesburg Clinic

Primary Care • Columbia, MS

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About

Hattiesburg Clinic - Columbia is a family medicine clinic in Columbia, MS offering comprehensive care across all ages. Services include acute care, annual physical exams, chronic care management, and minor procedures. The clinic operates Monday through Friday, 8 a.m. to 5 p.m., and offers a sliding fee discount program.

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Clinic Type

Primary Care

Address

502 Broad St, Columbia, MS 39429

Phone

(601) 736-8333

Email

communications@hattiesburgclinic.com

Opening Hours

Monday - Friday 8 a.m. - 5 p.m.

Website

https://www.hattiesburgclinic.com/locations/family-medicine/columbia/

Emergency Care

911 or go to your nearest emergency room

Services Offered

Acute Care
Annual Physical Exam
Chronic Care Management
Minor Procedures

Insurance & Payment

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Languages Spoken

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FAQs

What is primary care?

A primary care physician (PCP), also known as a family medicine doctor, internal medicine doctor or pediatrician, helps care for patients’ day-to-day medical needs and works with patients on an ongoing basis to prevent long-term illness and help patients stay healthy.

What are the hours for Hattiesburg Clinic - Columbia?

Monday - Friday 8 a.m. - 5 p.m.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.5/5 (across 368 aggregate reviews for the broader clinic system) (368)
WebMD (Dr. Franklin Waller): 4.5/5 (5 ratings)
WebMD (Dr. Tori Russell): 5.0/5 (2 ratings)

Patients praise

Appreciation for empathetic, caring, and thorough physician care
Friendly and knowledgeable front desk and nursing staff
Clean and welcoming office atmosphere
Efficient check-in and lab services for some patients

Common complaints

Complaints regarding administrative processes such as appointment check-in errors and communication with the business office
Concerns about billing practices and costs for services like scans
Criticism regarding medication management and prescribing practices
Reports of navigational difficulty within the facility

"It's more that just building a successful practice at the clinic, they really care! If your situation is anything like mine, and you need help - patience - and empathy, you're going to find it the 'Clinic on Board St'."

— Patient review on LocalityBiz

"Insists on overmedicating patients who have problems with controlling medicine despite conferences and discussion."

— Patient review on HelpYouAchieve (Yellow Pages)

"Great Doctor, great listener, and understanding you and your needs"

— Patient review on WebMD for Dr. Tori Russell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Welcome to the Clinic - Hattiesburg Clinic — Apr 17, 2026
Advanced Primary Care Management - Hattiesburg Clinic — May 14, 2026
In the Media - Hattiesburg Clinic — Jun 1, 2026
Kaylon Lewis, CNP - Nurse Practitioner in Hattiesburg, MS | Healthgrades — Jun 13, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.