WellNow Urgent Care
Urgent Care • Collinsville, IL • Since 2012
About
WellNow Urgent Care is a private, walk-in urgent care network (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, rapid testing, and other health needs. Founded in 2012 and headquartered in Chicago, IL, it operates across multiple states including Illinois, Indiana, Michigan, New York, and Pennsylvania, with 3 US offices listed (HQ in Chicago).
Clinic Type
Urgent Care
Address
515 Belt Line Rd, Collinsville, IL 62234
Phone
(618) 381-9041
wn5235@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available via WellNow Virtual Care
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
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Credit cards, Debit cards, Cash (implied by typical urgent care payments), Credit/Debit Cards, Cash (in some settings), Insurance (if applicable)
Languages Spoken
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FAQs
Can I walk in or do I need an appointment?
You can walk in or check in online at a WellNow center of your choice; no appointment or referral is required.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
Please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will copy this information for our files. If you have secondary insurance, bring that as well so we can submit it for you.
Can I get care in under 5 minutes on WellNow Virtual Care?
Our providers are available 24/7 to connect with you from anywhere — completely private and on your time.
What types of conditions do you treat at WellNow Urgent Care?
Non-life-threatening injuries and illnesses; including sprains, strains, burns, lacerations, rashes, bronchitis, pneumonia, and more. X-ray and on-site lab testing are available.
What should I do if I have a true medical emergency?
If you have a true emergency, call 911 immediately. Signs of a true emergency include severe pain or other serious symptoms.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.2 out of 5 stars (494 reviews (Birdeye aggregator))
Patients praise
- Professional and friendly staff
- Capable and competent medical care
- Clean and well-maintained environment
- Clear treatment plans provided
Common complaints
- Long or inefficient wait times
- Issues with upfront scheduling and check-in processes
- Inaccessible facility or communication problems upon arrival
"Very great care. Also, they knew what they were doing... staff were very friendly and professional. We were in and out in no time."
— Birdeye Review"Bit of a mixed experience this weekend with horrible upfront scheduling, check-in and wait time, partially redeemed by capable care received at the end."
— Yelp/Apple Maps ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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