Total Access Urgent Care
Urgent Care • Collinsville, IL • 1 in Collinsville IL (location highlighted) locations
About
Total Access Urgent Care in Collinsville, IL is a walk-in urgent care clinic located at 400 Beltline Rd. Open daily from 8am to 8pm, it offers urgent care services, COVID-19 testing, antibody testing, IV hydration, labs, and X-ray. The clinic accepts most major insurance plans including Blue Cross Blue Shield, Medicare, Cigna, UnitedHealth, and Aetna.
Clinic Type
Urgent Care
Address
400 Beltline Rd, Collinsville, IL 62234
Phone
8337459005
edu@urgentcaregroup.com
Opening Hours
Daily 8am - 8pm
Telehealth
Available (Visit Online Care)
Emergency Care
Emergency Care not specified
Services Offered
Insurance & Payment
Accepted insurances listed; not exhaustive.
Self-pay, Insurance copays (when applicable), Pay bills online (link provided), Plans accepted at location (see Insurance)
Languages Spoken
—
FAQs
What are the daily hours?
Daily Hours: Sunday-Saturday 8am - 8pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Total Access Urgent Care: 4.9/5 (392)
- Elizabeth Ann Bohn, PA: 4.9/5 (139)
- WellNow Urgent Care: 4.2/5 (494)
- Anderson Hospital ExpressCare: 4.0/5 (400)
- Shawna R Swinigan, PA: 4.9/5 (211)
- Evercare of Collinsville (Nursing Home): 1/5 (Overall) (23 (Complaints))
Patients praise
- High patient satisfaction reported for many individual providers and urgent care centers
- Professional, thorough, and attentive staff/providers
- Clean, efficient, and accessible facilities
- Valued patient portals for timely communication
Common complaints
- Long wait times and difficulty contacting some offices via phone
- Reports of dismissive or rude staff at certain urgent care locations
- Concerns regarding clinical decisions or treatment disagreements
- Documented safety and neglect issues, including fall hazards and inadequate incontinent care, at specific long-term care facilities
"Elizabeth Bohn was amazing! One of the first doctors I’ve ever had who I truly feel cared for my health... I didn’t feel rushed at all."
— Ratings.MD"Office staff on the other hand leaves something to be desired. It's impossible to get a hold of the office via phone, but thankfully there is a patient portal where the providers are very responsive."
— Healthgrades"The facility failed to ensure a resident was free from neglect... This failure resulted in R2 lying in urine and feces for hours..."
— IDPH Statement of DeficienciesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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