Kootenai Urgent Care

Urgent Care • Coeur d'Alene, ID • 4 locations (Coeur d’Alene, Post Falls, Hayden, with Indigo Urgent Care locations partnered) locations

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About

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Clinic Type

Urgent Care

Address

700 Ironwood Drive Suite 120E, Coeur d’Alene, ID 83814; Indigo Urgent Care 2836 N. Ramsey Rd., Coeur d’Alene, ID 83815; 1300 E. Mullan Ave Suite 600, Post Falls, ID 83854; Indigo Urgent Care Hayden 151 W. Prairie Ave., Hayden, ID 83835

Phone

T 208.625.3600 (Coeur d’Alene)

Email

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Opening Hours

7 DAYS/WEEK: 8 AM – 8 PM (Last appointment 7:30 PM)

Website

https://www.kootenaiurgentcare.com/

Emergency Care

Non-life threatening only (urgent care)

Services Offered

Urgent care
Walk-in clinic
In-office X-rays
Non-life threatening illness/injury care
Pediatric care (implied by regional partners)
Online survey
Parental consent information (via KH)

Technology & Equipment

In-office X-rays
OnMyWay scheduling (KH/ChMyChart integration)
KH patient portal/medical records systems

Insurance & Payment

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Languages Spoken

English

FAQs

What is Kootenai Urgent Care?

A high quality, comprehensive medical care in Coeur d’Alene, Post Falls and Hayden, Idaho for non-life threatening illness/injury without an appointment.

Are there X-rays available on-site?

Yes, in-office X-rays when necessary.

NOW OPEN – HAYDEN

(Not a FAQ; placeholder in page sections; no explicit Q&A provided)

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.6/5 (aggregate for Kootenai Health) (11,266 total reviews for Kootenai Health system)

Patients praise

Convenience and speed for minor issues like earaches or strep throat tests
Friendly and efficient staff in some reported instances
Clean facility environments

Common complaints

Long wait times for appointments and while in the clinic
Perceived rude, dismissive, or unprofessional behavior from staff and providers
Billing and insurance processing issues, including being charged for services not provided or difficulty obtaining refunds
Concerns about clinical competence, misdiagnosis, or lack of proper treatment for specific conditions
Privacy concerns regarding medical records handling

"Definitely recommended. We were in and out in about an hour when we took our son in for an ear ache while in Coeur d’Alene on vacation. Dr. Hjeltness was super friendly and helpful."

— Kootenai Health Urgent Care Reviews page

"What do they call it when they bill when no service is provided? Buyer beware of Kootenai Urgent Care!!"

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Kootenai Urgent Care l Coeur d'Alene — Mar 12, 2026
Kootenai Urgent Care - Hayden — Coeur d'Alene, ID - BlueHive — May 22, 2026
Kootenai Urgent Care l Post Falls - Coeur d'Alene Regional Chamber — Mar 13, 2026
Kootenai Urgent Care - Coeur d'Alene - Reviews, Photos & Phone ... — May 15, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.